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DQS software suggestions / Speech - alphamt


Posted: Oct 18, 2011

Have sent several long letters to present and former MQ management and CCM suggesting that MTs (which I still call myself) have input in the software corrections and improvements regarding Speech.  I know there are some MTs who went into IT, but where is there input.  It may have been there initially, however over the past year it seems like we are having a lag in the software correction process in that it is not being updated in terms of correcting capability.  I have many suggestions!  My loyalty is obvious since I am still an employee who takes pride in my work.  However, my days are numbered and am biding my time, as there is no Talking With or Win/Win culture at MQ.  It is top-down IT running the show and our input is marginalized if at all considered. 

DQS ASR is just bad - tiredofitall

[ In Reply To ..]
Same here, have sent email after email and nothing. I talk to people with my same accounts and it seems most are editing correctly and ASR is not recognizing corrections much at all and it's getting worse. Lately been seeing multiple periods for no reason at all, duplicated words for no reason at all; it's a crazy mess.

As far as voice recognition, I have been researching with clinics and hospitals in my general area and the majority I talked to are going with ASR Dragon 10 (Nuance) and a lot are using Allscripts EMR, which is an M Modal platform....which MQ now "merged" with, so we have a Nuance product and MQ product trying to work together, the 2 major MTSO companies who are buying everyone up. It will be interesting, to say the least, how all this ends up.


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