Critical error on job feedback

The dictator said "... will get cardiac enzymes and will get a carotid Doppler in the morning...", or something similar, I have deleted the report. I left out the second will. This is not a verbatim account. Critical error for omitted dictation pertains to lab results, normal values, etc. I didn't think the word will meets that criteria. I also had Tylenol No. 3 changed to Tylenol #3. The drug lists still show it as No. 3. ...

I'm supposed to provide feedback. Okay, fine, here it is: It was a typo. I sure learned a lot from your snarky auto message. Why do you have to keep making people feel bad for making a freaking typing error? Whoever is running the show at Nuance really needs to seek help. All you (they) can do is cut our wages and find fault with our work? It must be stupendously reassuring to be you and be so perfect. ...

Just had my first critical error ever! I'm so upset. BP number. I know I lose major points but am I in any sort of trouble, reprimand or anything like that? I know this job isn't the greatest but I so need it! Very worried. ...

I have very rarely ever gotten critical feedback and today I have gotten like 7-8 reports returned to me. I find it so hard to believe that I am all of a sudden I am getting all this critical feedback. :( ...

So...I was just dinged for a critical error. Supposedly, I typed an incorrect medication. I specifically remembered this dictation and remembered the medication I typed, which was NOT the medication marked in the critical error. SO - I went into my statistics for the day, pulled up the detail for that particular job and there it was....the CORRECT medication. Somehow, the correct medication was taken out and the incorrect one was put back in. You better be ...

to mail some overdue bills and pulled out in front of a cop on the way home. I'm almost afraid to breathe the rest of the day. Is this supposed to be Friday, the 13th? ...

Pardon my ignorance, but if you get a critical error on a QC review (meaning NOT a post-audit), that does not count against you? ...

on a single report, would give me, to the right, a score of 96%??????????? The mistake? C-difficile instead of C. difficile. Mind you, they're all over the place auditing only the most awful reports i'm doing.. ...

Besides medication errors, can you give me some examples of what other errors could affect patient care? ...

I've got this terror of critical errors. I shudder every time I check my feedback, if I've left a marker (sometimes I've noticed they'll check the entire report, not just the marker. Guess it depends on the MME). What happens if you get a critical error? Are you back on QA for awhile? Do you get nasty e-mails? Do you get canned? 40 lashes? ...

This is a new one to me and laughable honestly. I thought we were to spell phoenetically a doctor's name in the text if we cannot find it or verify it. So this is what I did as usual and got a MAJOR CRITICAL ERROR for putting the wrong doc name??? WTH. Seems like they are grasping at straws now. What's the deal? We are to be mind readers now and get these names exact every time even when they don't spell, we can't find, etc. etc. Nuance just makes itself look ridiculous ...

So 3 points off...short report....and, course failed, 88%......I'm doomed for the next 2 weeks. Probably now way to get up over 99% at this point. Anyway, so I went back to check on it (I usually don't bother), I was going to try to relisten (still can't for whatever reason)...but what I DID see was that the report was sent to the client with the apparently incorrect value of 0.5 still on the report. So they find the error but don't correct it? ...

for something that I specifically remember changing to the correct lab value. ...

barely scraping by and passing according to MQ? I just received an audit that had a score of 99.3%. I'm told I passed the audit but got a critical error (left out a word) so she will need to do another audit next week. Fine. But how can I get a critical error (in their eyes anyway) and still "pass" the audit? More importantly, does anyone know if my pay is going to be docked because of this critical error, or do you just have to get 99% period. TIA ...

I noticed I had some "critical error" emails, but when I go into fiesa, they are not showing. Why wouldn't they be? I don't know why they make this process so confusing, or maybe its just me. ...

today. I had just emailed my CCM the other day about how unhappy I was with the 12 cents per day raise. That's all I said. Just wanted her to know I thought it was insulting. Then all of a sudden, after only getting, I think, a total of 2 or 3 critical feedbacks that I can even remember, suddenly 3 IN A ROW, and in my opinion, NOT CRITICAL. They were simple typos. There was a space before a period like this . --- that was marked as major. Onl ...

Is every error, both real or fabricated, a major error now? Are there no levels of error any longer? Seems that EVERYTHING under the sun that can be made up is a major freakin' error. I would swear that I did not even make any of these and that these are fabricated. WTH? ...

Isn't it "strange" how it goes from NJA to "critical backlog" in nothing flat? SA5 here... Must be the weekend. Here's a laugh for you though: ASR report (of course) - social history: "he lives with his wife who is alive"... Good thing huh! LOL! ...

Has anyone at the Q been getting hit by "critical errors" on crazy stuff that has never been an issue BEFORE? All of the sudden, after no feedback for about a month, no audits, nada, zilch, I got my audit and was given critical feedback for not capitilizing a department! (recovery room, radiology suite, cardiac cath lab...) AND, in a verbatim report, with a client profile that says specifically, DO NOT ADD A HEADING IF ONE IS NOT DICTATED, for NOT adding a heading! This makes me nuts ...

GD SOB! Have been passing all the audits with flying colors (99% or better), even the audit earlier this week. but then I got an email today of a report with critical errors. Real bad doctor who mumbles and changes his mind in midsentence but doesn't say 'scratch that' or 'correction' or anything like that. sheesh. so do they automatically put you on disciplinary action or cut your pay for one bad report? or do i hope that on my next ...

We have been getting notes saying we have "critical backlog", when we usually get NJA. I'm wondering if we can start sending notes saying "critical pay check deficiency" when we get NJA. Since we are kept informed, maybe we should keep them informed also. ...

So I check MQ Central as usual before starting my shift this morning. Found 4 messages stating critical backlog with weekend incentive. I sign on. No jobs. I'm tier 3. Never saw NO JOBS first thing on my regular Sunday shifts. WHAT THE ____? I read on to get a slap on the wrist from my RTL. Why didn't I send a report to QA that had multiple blanks. I tried to be objective, but it was for the usual reasons I send multiple-blank repor ...

Don't know what's going on, but I have had an abundance of my primary yesterday and today. Usually only very few reports and then being jumped around to different accounts during the day, with frequent periods of NJA. Now all the sudden we get an E-mail because we have a "critical backlog." Is India on strike or something? Actually, my account supposedly has a clause in that says they will not allow work to go to India. I don't get it. I'm ...

of Danger, Will Robinson!! Danger!! ...

Are there any other Tier III critical care MT/editors getting only clinic notes? ...

Very strange not to have at least one a.m. backlog report. Something going on. I don't care. I hope I get fired. I don't care if the whole company closes and re-opens in India. Just tired of being taken advantage of. ...

I got a rather lengthy dictation by the most horrifying ESL physician who happened to be dictating next to the emergency room radio for traumas or something similar (bad dictator + lots of radio noise + already noisy emergency room). I was so flustered and frustrated by the time I finally managed to finish editing it that I could've cried. I spent an enormous amount of time in the report, and yet I was still not careful enough not to make 2 very stupid mistakes. Yes, they ...

and I might consider caring. As the poster below indicated, cut my pay by 3 cpl and I'm outta here. ...

Critical error on job feedback - BH

that is not a critical error - its a typo and is only...

If thats a critical error I would be fired by now - sm

I had a similar snafu by auditor, my QA passed along - SOSDD

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