A community of 30,000 US Transcriptionist serving Medical Transcription Industry


CBay Systems Becomes M*Modal Global Solutions - Lilou


Posted: Sep 12, 2012

Came across this today and wonder what it means for us all:

CBaySystems Becomes M*Modal Global Solutions

According to a press release, CBaySystems, “India’s largest clinical documentation solutions provider,” is now M*Modal Global Solutions. Quoting from the press release:

The strategic rebranding initiative brings together the quality reputation of CBaySystems with M*Modal’s global organization and signals increased hiring across its India locations, as well as new growth and expansion opportunities. Through an effective outsourcing model, M*Modal is able to leverage a strong pool of professional talent available in India, enabling the company to continue delivering high quality services to its expanding global customer base.

M*Modal’s India delivery operations are currently comprised of 6,500 full-time employees in areas such as clinical documentation, quality assurance, software development and IT network operations. The company operates across 39 global delivery centers, including Mumbai, Pune, Coimbatore, Bangalore, Hyderabad, Vijayawada, Nagpur and Bengaluru, which are central to its global operations. The company also has established a product development facility in Bangalore and Hyderabad working on highly advanced Speech Understanding™ and Natural Language UnderstandingTM technologies as well as sophisticated medical workflow applications. 

Speaking on the company’s India plans, Dinesh Kumar, Managing Director, India for M*Modal said, “During the company’s growth this past decade, India has remained central to delivering high value clinical documentation services to our U.S.-based customers. As M*Modal’s business continues its pivot to embracing technology advances as a natural evolution of its service offerings, we anticipate significant increases in the volume of work flowing to India as part of this large global expansion. Just as exciting, this aggressive growth plan now enables us to train our Indian employees with new skill sets in medical coding, in the complexities of medical billing and in the emerging field of healthcare analytics. We are committed to empowering the careers of our employees to enhance what India can offer to the world.”

Jay Vance, CMT, CHP

 

http://hdstoday.com/?p=210

Yeah that's why their work goes through 2 QA sm - ex-MQR

[ In Reply To ..]
MTs so the work is correct. Some professional production of work and those 6500 jobs could be here.

I honestly think it will fall and the hospitals will go back to in-house transcription (well EMR already) and this little company of M*Modal or Cbay will be history.

Look at the job listings that already say no non-American MTs need apply. It will reverse but it will take some time.

2 levels of QA - MME

[ In Reply To ..]
it amazes me those reports that go through 2 levels of QA and still look so bad. I think those QA people in India are just sending them through without looking at them.

Yes, and why not? - They know the good ol

[ In Reply To ..]
Americans will fix them. They still get paid. And if the Americans don't, it's on them. It's a win-win for the Indians. Go Global Team!

That is what they did at my bought out MTSO. You could look in - DQmanage and see where they had job 1 minute. nm

[ In Reply To ..]
s
Management was aware of this and seemingly could do nothing - to stop it. And OS too slow to realize SM
[ In Reply To ..]
if they would just hold the darn things a few minutes, nobody would kknow.


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