A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Anyone else having trouble getting voice files in futurenet this morning?? nm - broke

Posted: Apr 13, 2013

Audio issues - steph1

[ In Reply To ..]
Yes, made a call and they are aware of problem; however, I have not heard from my TSM regarding if I should keep reports that load audio or put back into system. I seem to be getting some that will load and some won't.

audio issues - steph1

[ In Reply To ..]
Meant ones that won't load put back system.

Yes - Evelyn

[ In Reply To ..]
Yup, me too. I sent 2 "tickets" to Remedy. Tried to return the jobs and move on, but they kept coming back. Did yours say "Miss Wave?" I only have limited time this a.m. to work -- it figures that there would be a glitch.

Still having troubles 3 hours into my shift; do we get paid for this downtime? nm - broke

[ In Reply To ..]
..

audio issues - steph1

[ In Reply To ..]
I have been doing the ones that load audio and send the rest back (not sure how to handle this as tech support did not know what I was to do). Last day of pay period so this figures! I sent an e-mail to TSM, but still no response. I figure a little work is better than none!

I think so - Evelyn

[ In Reply To ..]
I've gotten paid for downtime in the past. It's a pittance but better than nothing. Keep track of the down time and send an email to your mgr. That's what I've done before.

Frustrated! Downtime? - steph1

[ In Reply To ..]
So, are you saying we should use downtime, and if so, I didn't realize we even got paid for that? I am able to get some reports to load so continue to do those and send back the ones I can't load. I have yet to hear from my TSM so not sure what I should be doing at this point.

I can't seem to get any reports to load. I keep trying but continue to get "miss wave.&qu - broke

[ In Reply To ..]
..

oops, don't know what &qu is all about!!! nm - broke

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..

The subject and name lines don't like ending quote marks, just opening ones. - weird, I know (nm)

[ In Reply To ..]
nm

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