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Having hard time hearing doctor on voice files - starfish2010

Posted: Nov 04, 2010

I wanted to know some pointers to get ahead with understanding a doctor's dictation in certain parts of a voice file. I am having a hard time even though I have been doing MT work for over a year.

Any suggestions would really help.

Thanks

Hearing doc on voice files - MTiam

[ In Reply To ..]
You really don't mention what the problem is. Is the sound quality poor or are you just having difficulty with the dictator because they speak too quickly or mumble? If the sound quality is really bad, there really aren't any pointers. If it's the dictator and the fact that you aren't used to him/her, you may just have to play back and rewind numerous times. Otherwise, I'd leave blanks where you are having the issues and flag the report so that you can get the correct information.

Depending on the problem or the dictator, sometimes - slowing down the speed helps - sm

[ In Reply To ..]
a lot, sometimes it just makes it worse. Believe it or not, sometimes even speeding it up can help. But it depends on the dictator, and quality of the sound file. Sometimes a new headset can help, or a new cord and button. Some people have suggested a new sound card for your computer, though I personally haven't gotten to the point where I've wanted to spend the money on that, yet.

If it's just a mumbled word, the thing that works best for me is to leave a blank, and KEEP ON TYPING. Frequently, the same word will pop up later in the report. With any luck, maybe the dictator will say it more clearly the 2nd or 3rd time.

Even if the word doesn't come up again in the report, sometimes when you go back and listen again after having finished typing the report, your ear is a little more "tuned" to the dictator, and you can then hear the word.

You might be able to ask your supervisor to email you some samples of that dictator's reports. The word(s) could be found that way.

Sometimes, if you're adept at using Google as a research tool, you can find a word by typing what it sounds like, along with a relevant portion of the sentence, into Google. This may take several tries doing it different ways. If you're lucky, Google may say, "Don't you mean ______?" And maybe that's what you're looking for. (Always a good idea to verify what you find on Google in your references, if possible, once it gives you an idea of what the word is and how to spell it).

When Google suggests a word or a drug, try typing it in and see the number of items it finds. If the count is high, like in the 10s or 100s of thousands, that's a good sign. The millions are even better. If it's only like 350, that's not a good sign.

There are also some web sites and blogs online that have report samples on them. If you're having trouble with typing a cataract extraction, for example, you may be able to type something like "sample cataract extraction report" into Google, and find some help that way.

When all else fails, it's better to leave the word(s) blank in the report than to guess.

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