A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I've had a dreadful time with IT Pro (it keeps crashing Word, sends an error message, sometimes recovers my document or I simply end up losing documents). I've both called and written to the company but they refuse to help me because I bought it used from someone and say they don't support the older versions anymore. Well....I'm through with them, their horrible product, and their nonexistent help. Thankfully I didn't purchase the newer version if this is how they treat people.
Also...a word of warning..if you sell your older copy to another person, they ask that you notify them. One would think they'd want that information so that they could offer support to the person purchasing it, but in reality, they want that information for just the opposite reason. They take the purchaser's name to simply refuse to help them. Dirty dealings if you ask me. I will never purchase anything from this company....ever. I also think making a "new" product with only a few changes and charging nearly full price to even those who have the previous version is outrageous. They certainly could just do updates and save everyone some money.
So, I have about 10,000 entries in IT, and would love to go back to autocorrect (which I used before), but I don't want to lose entries like I've heard you do after 7,000 entries or so. Has anyone found that their entries disappear or autocorrect crashes after awhile?
Sorry to vent...I'm just frustrated beyond belief...