A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Transolutions==>AWESOME EXPERIENCE SO FAR!!! - Finally...a HAPPY MT
Posted: Jul 29, 2011
I started training with Transolutions this week and, lemme tell ya, it has been an absolutely AWESOME EXPERIENCE SO FAR!!! The training was very well-organized and, once we were sent off "on our own" during the training course to do live transcription, the peeps there were SUPER HELPFUL with answering any and all questions that I had. The feedback process is second-do-none and I really do get the impression that nobody really feels bothered when you ask them for direction and/or clarification about something. The thing that impressed me the most was that I was able to speak one-on-one with my immediate supervisor once during the interview process and again while I was training just to see how things were going. I haven't felt this way about an MTSO in a VERY LONG time and, you know, it really makes me happy to know that this company actually seems to value their employees and seem to go "the extra mile" to make sure you have everything you need to do your job properly.
I think I just may have found my new home and can't want to see what lies ahead 
That's fantastic! So happy for you. I can almost see you smiling!!! - You Go Girl or Guy!!!
[ In Reply To ..]nm
New job - MTtoo
[ In Reply To ..]Finally some good news! I'm happy for you. Good luck, and I hope you continue to love it.
I had an interview with them not long ago... - found their pay system to be
[ In Reply To ..]kind of complicated plus no pay for spaces, but that doesn't mean it couldn't be alright. I never see anything bad about them on this message board, so maybe they are okay. Keep us posted after you start working! Best of luck!
Happy for you! (sm) - dln
[ In Reply To ..]I am so happy that you're found a "home" at Transolutions! I have been here since 2007, and even though there have been ups and downs as with any job I do feel like Transolutions is one of the best out there. I took a huge hit in pay with the implementation of SR (who didn't?), but I'm trying my best to get back up where I need to be. That's one of the best things about Transolutions ~ they actually leave you alone to work! LOL! Anyway, best of luck to you! And welcome!
happy new MT also at Transolutions - anon
[ In Reply To ..]I am pretty new there also and am not sure if I am still in the "honeymoon" period or not, but so far I agree it has been good! You get much more of a personal touch because of the smaller size of the company and they even sent me a card in the mail welcoming me!
Regarding their pay, I am still too new to give a definitive answer here, but you get bonuses on many different things, and I factored them all in and felt that it was as good if not better than my prior employment. Regarding their VBC pay, the difference here is that it is based on a 55 character line. You can compare this by copying documents into Word (I did this with four 10+ page documents to get a good comparison). Word will tell you total characters with spaces and also without. Divide the characters with spaces by 65, and the VBC or no spaces by 55, and compare the 2 numbers. I found that they were extremely close in all 4 cases, so in other words you CAN compare what they pay per line to the 65 character line paid by other companies.
Transolutions - your experience - Alice
[ In Reply To ..]Please come back in a few weeks and let us know how you are doing, especially with regards to the account and ability to maintain minimum production standards in "real time." For instance, I could make 200 lph SR if I claimed that I only worked 40 hours when I actually worked 50 or more, and I thought 200 lph SR would be easy, as I easily exceeded that on other platforms and other accounts at other companies! Not so. Subsequently, I did not stay at Transolutions for long. The people were wonderful, but I couldn't make any money and certainly could not afford the benefit package.
maintaining minimum - anon
[ In Reply To ..]I am meeting the minimum already for SR most of the time. I like their platform overall, what I do NOT like is some of the hoops you jump through inputting/verifying all of the demographic data. I don't know if this is different from account to account or not. For me, many short jobs cause me to fall under the minimum, as I spend a fair amount of time with the demos, but when I get a half-way decent job at least 3 minutes or more, I can exceed the minimum and it averages out. Does that make sense? Again, though, it is still too early for me to say and I will post an update in about a month when I should have a better idea.
Sounds like you're doing very well - Alice
[ In Reply To ..]It sounds like you are doing well for this early in your experience with them. Yes, it does make sense that you do better on longer reports since the demographic screen takes a bit of time.
In time, you will get faster as you get more familiar with the account, so your experience there might be much better than mine was.
Unfortunately, I think they do not pay for the demo screen.
I misstated on my previous message that I didn't make ANY money. Actually, I did make a tiny bit above minimum wage, but it just was not enough to live on, and I don't have the energy to work 2 jobs. If I had a second wage or a second wage earner in my household, it might have been different for me, especially if I didn't need the health insurance.
Good luck to you!!
meeting the minimum, thank you, still struggling a bit too though! - anon
[ In Reply To ..]First of all, I have been there longer than the original poster (close to 30 days) and I just now started getting up to the 200, whereas at my other employer I was averaging 275 for VR. I am hoping this is because I am learning their system and am new. And we all have those horrible dictators that mumble and change their minds constantly, and when I get them my pay of course tumbles.
Regarding pay that another poster questioned, it varies. They have "gold" and "platinum" accounts that have a higher degree of difficulty that give you a pay boost. If you meet a certain QA standard, that is another bump in pay. You also get another bump regarding your percent on hold (QA) and they give you 5% that they consider are demographic issues, and I think their requirement is 15% on hold or less to get that boost. Then you also get paid for exceeding certain levels in your LPH. So when you combine those, it does help. I am still too new to tell you how it will work out, I will post in another month or so.
Regarding their insurance, I really think it is comparable with everything offered out there, insurance costs keep rising and the companies pass that on to us, not just at Transolutions, but I think all the major companies have done this.
Good luck to everyone whereever you end up. It is getting tough out there, not like when I started in this business. I like this company because it is smaller and more personal, but bottom line still is that you need to be able to survive on your income!
I have to agree with you Alice (sm) - anonMT
[ In Reply To ..]It is extremely difficult to maintain minimum here at Transolutions. I was an extremely high producer with straight transcription, but with SR? Not so much. I took a huge hit in my pay when SR became the majority of the work. Not to mention, like you said, the benefits package which has increased in price (again). It's getting harder and harder to put a smile on my face.
It actually does make me feel better (how sadistic is that?) to know that somebody else struggled to make the minimum here. I was thinking I was a failure (still do some days).
Unfortunately I'm single and have to rely on myself, which I have with no problem for many years. Now? ***sigh*** Let's just say once again that it's getting harder and harder to put a smile on my face (and keep it there).
alice did you find a better place? - biskie
[ In Reply To ..]Hi Alice,
I was thinking about applying with Transolutions, but after reading these posts, I am reconsidering. I wondered if you found a company you liked better after you left Transolutions? Or if you have any other recommendations for a good company? Thanks very much!
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