A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Those having MTSO issues, give Focus a try!!....sm - mtmom2


Posted: Jul 01, 2010

Even after hearing all the negative, I STILL decided to give Focus a shot because of all the POSITIVE changes they have made in the last 2 years.  I was hired by them 2 years ago, but decided not to take the job because of all the negative I had heard and with the revamping they were doing with the company.  I decided to take the leap of faith, and I do have to say that the change to Nuance has proved to be a very positive one!  They now offer medical/dental/vision, paid time off, among other perks, AND they have separated the US side from the Indian side, so no issues there.  Not only that, they are SWAMPED with work!  They had 3 accounts go live last month, and there is an OVERABUNDANCE of work.  So again, if you are having "issues" where you are now, I would suggest giving Focus a try.  I personally am glad that I did.  By the way, I am NOT management, though I am striving to grow and be management one day.  Just another MT who is happy about the change that I made!  They are hiring for MTs and QC by the way! 

Focus - nn

[ In Reply To ..]
Are they hiring PT and can you tell me about hiring process. Some companies drag it out, first initial contact, then one test, then wait for results. Then a second test, usually transcription at that point, and maybe a phone interview scheduled in there too.

Wish the testing was more standardized so you don't have to keep taking them over and over.

I tested/hired in less than 1 week...sm - mtmom2

[ In Reply To ..]
I gave a 2-week notice to my then job, so I got the platform put on my computer and did my training during that time frame, and then started working, so all-in-all, NOT a bad process.

not mgmt? - MissyMT

[ In Reply To ..]
Not sure the I'm not mgmt comment is accurate.

If you were just hired how would you know they've made POSITIVE changes to Nuance? How is separating out their American and Indian processes a good thing? And as just an MT are they sharing with you when they sign new accounts, how many they sign, and when they go live?

BTW-- OVERABUNDANCE is definitely a mgmt word :)

But I'm glad you're happy. Every company has the potential to make an MT happy.

how is the pay? - me

[ In Reply To ..]
Any good? How flexible is schedule?

Actually, yes they do share, when you are working on the accounts...sm - mtmom2

[ In Reply To ..]
I MT AND QA on 2 of the accounts that just went live, and when I was hired, I was told about the new accounts starting. Why is that so unusual? IT is called keeping you informed, which I for one find to be a GOOD thing. Maybe overabundance is a management word to you, but some of us do know how to use big words and are NOT management. It is called being educated, which you obviously are not! WOW! I am also not the recruiter, as someone else pointed out, but I DID find her to be very nice and helpful when I got hired, especially when my computer crashed right before I started working, which sucked big time. Also, if you were paying attention, I did say that 2 years ago, I was hired by Focus and decided not to take the job because of the changes they were going through and all the negative. THAT is how I know about the "positive" changes that have gone on. It is VERY different than 2 years ago. Some people REALLY need to learn how to READ, and you are MTs? WOW again! LOL For those of you who are looking for a job, ignore the "haters" and try them out. Again, I am glad I reapplied and did. Some people just LOVE to wallow in their misery and take it out on others...thinking they know it all. If you want to believe I am management, thanks for the compliment. Again, that is what I AM striving for!

mmmmmmghmmgh,,,me smell recruiter (NM) - recruitermonster, cookiemonsters sister

[ In Reply To ..]
it said (NM)- what are you doing here?

(heh heh heh, just joking with you. almost friday syndrome on a holiday weekend and, man, I need a break!)

Have to agree with MTMom2 - anon

[ In Reply To ..]
I have recently started with Focus and find them to be extremely helpful. Plenty of work right now and in fact, overtime on my account has been approved. The recruiter was great and accommodated my schedule needs very nicely. The training is a bit overwhelming, with everything that is done and it is done in segments, but yet, it is nice in the fact that you are not bogged down with a gazillon things at once. I would definitely say that if anyone is out there looking, to definitely give Focus a try.

Agree - me

[ In Reply To ..]
I agree that the hiring process is extremely fast..they sure don't leave you hanging. I don't currently work for Focus but I did apply and test and received a call/interview within that same week. Unfortunately, my experience is limited in Op notes and I kind of flubbed the interview but the process is very quick!

Really? - me

[ In Reply To ..]
That's really odd because every time they post a QC position they tell me they filled them, but have plenty of positions for VR.


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