A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Focus/Nuance - curious

Posted: Aug 01, 2010

Am going to test with them and had to read their preemployment skills assessment book - are they good to work for? Are they extremely picky, I see a point system listed for errors...Punitive QA or helpful QA? Flexible? Pay decent?

Focus - anon

[ In Reply To ..]
I have seen a lot of good about focus on here, but my experience was bad.
They offered me a rad account and when I got hired the rad account never appeared, so they gave me regular transcription that I did not know well. I then was QAed to death and yes there QA is really picky and then I was fired after 1 month because I could not type a PERFECT report every time.

Focus - Better know your BOS

[ In Reply To ..]
Decent enough to work for, for a large, bloated corporation. QA for me was helpful, but you better know your BOS inside and out. I felt like sometimes they were more concerned about the style issues from the BOS than actual content. Pay is 8 cpl for typing and 4 cpl VR. No matter what they tell you, you will have 95% to 99% VR. They have the Dictaphone and EditScript platforms, which are supposedly two of the best ones out there, so THEORETICALLY you can make money even at 4 cpl.

You have a set schedule and everyone they hire is employee status. The first month at least with QA they don't make you down a whole lot for a some of the errors, so they do give you some learning leeway. I didn't last any longer than that because I never was able to develop any sort of an editing "eye". My stuff would come back with all kinds of crazy errors that I missed and I never got off minimum wage for the whole month because I was so slow.

The big thing, though, is you have to know the BOS backwards and forwards. Nuance is one of the big guys who is in bed with ADHI and they are all about the BOS.

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