A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Focus Info. - Baby Doll

Posted: Mar 29, 2010

Is there anyone here that currently works for Focus? I'm having a lot of trouble getting started. I'm being QA'd to death. One minute they tell me to do something and another they tell me the opposite. I'm getting frustrated and I'm sick of doing ESL work. Some are fine, don't get me wrong. But, if the speaker mumbles, slurs and just generally does not speak clearly, please do not lecture me about not understanding him. I just need fellow sufferers/workers to vent to, get help from etc. I appreciate it!!

I was hired a week ago.... - Msgirl

[ In Reply To ..]
I am still in the paperwork phase of hiring. I still have to get the software installed.
Is this VR or mostly straight? They told me most of it would be straight right now cause the account is new and the system has to learn. Then it would go to mostly VR. They did tell me there is a LOT of ESL. When I do start working I will let you know how it is for me though.

Re:Msgirl - Baby Doll

[ In Reply To ..]
I've gotten mostly VR. Although, they are right, yesterday I did mostly straight transcription. Good luck. I hope it works out well for you. I wish they would have told me how much was ESL, I would have looked somewhere else. And, thanks for the reply.

I used to work for Focus/Nuance - jm0405

[ In Reply To ..]
When accounts are new, the system is learning the dictators and that is 100% straight typing. It takes about 2 months to get all the dictators into VR. Each day or week you see more and more going into VR. Just depends on how clearly they speak. TX dictators will get to VR much sooner than Abu-Abu from Afghanistan. LOL

QA'd to death? HMM...When I was there, QA was from India. When I left, QA was moved over to the US so I cannot answer that part. If you are on a new acct, chances are QA is new, hospital admin is new, admin is screaming to manager who screams to QA "TELL HER TO FIX THIS!! ASAP!!" And feces rolled downhill into your lap. It's nothing personal - just part of starting a new account, getting things situated, the way everybody wants it. It is easier to nag now, correct the issues this minute instead of trying to break bad habits later.

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