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TTS technical problems and Escription was down - most of Friday

Posted: Aug 24, 2014

And now there is a huge backlog? Anyone who knows what I'm talking about want to commiserate with me?

I logged on this morning happy to have tons of work to help clear out the backlog...but now there are TONS of "non-TTS worktype" pathology reports which we never have to do, but due to these unforeseen circumstances we are asked to complete these non-TTS worktypes and just do the best we can with them, and they are a PAIN and my pay for the past hour has nosedived to 7 bucks and change!!! GRRRR!!!!!!

I hope there is someone out there who knows what I'm talking about so I don't feel so alone in my private H@LL!!!

AND - even the usual worktypes and providers

[ In Reply To ..]
are populating with incorrect worktype, incorrect dictator, incorrect patient name. OMG. I am so frustrated today. Earning ridiculous amount of money for my time and effort. Grrrr. I wish they would declare the system still not up and running and shut it down and not open it up again till it is actually functioning properly!!!!

TTS technical problems - fivefingers

[ In Reply To ..]
I did not notice any technical problems on Friday with Escription. However, I have another concern. I just met my 90-day probationary period last week. For the first 2.5 months I had plenty of work, great drafts, and was able to make an adequate pay. Now, it seems like I am getting NEW dictators - their drafts are horrible. AND, I am getting more than my share of NO WORK available. Yesterday, I averaged 218 lines an hour, where before I was averaging close to 400. I hope this is not another horrible company. I have really enjoyed working with them for the last few months. Has anyone shared my experience?

TTS technical problems - five fingers - ANON

[ In Reply To ..]
When this sounds all too familiar. Same thing happened to me, and when I sent a to the point email and questioned why??? - I was fired for sending an inappropriate email.

TTS - Yes

[ In Reply To ..]
Unfortunately, that's how TTS operates. They're sneaky snakes. You think you're doing good for awhile, then they pull the rug out from under you. It had to happen at some point, the honeymoon might be over for you. Happened to me too.

Don't feel bad. I don't think...SM - Old Anon

[ In Reply To ..]
it's because you are off probation. I have been with them almost 3 years and have been experiencing the out of work situation for a few weeks and have also been getting new dictators which are straight transcription (yay) and also noticed the quality of the drafts has been deteriorating over the last month or so, leaving out parts of sentences clearly dictated and misediting very clearly spoke phrases to silly things. I have never experienced these things before with TTS. It has also been harder to keep up the minimum 250 line count on some days. I have no idea what is going on; and if you ask you'll get the standard "must be a slow time of year" or some other similar excuse. I'd be interested to know if others are experiencing these same problems. It can't be just me.

The issue with the VR with TTS is nothing new - This happens ever so often

[ In Reply To ..]
I have worked on this platform for years and years and have seen the quirky part of Escription come out like this. It does not last and will eventually go back to the near perfect platform it was before but it will happen over and over. I think upgrade brings it on. This has been over 6 years or more. Also, the new dictators will not last that long on straight. A few reports and they will be on VR.

must have been your area - newbutold

[ In Reply To ..]
I didn't have any problem and worked my normal shift with plenty of work and normal OT if I had wanted it thankfully.

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