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I am not computer savvy. If someone shows me how to do something I can do it but here is my dilemma. I am doing testing for a company and they had me set up a FTP (file transfer protocol) and had me download Express Scribe. They then sent me dictation files via the FTP and said type them and send them back via FTP. So how does one get these files from FTP into the Express Scribe and then do you have to open a word document or set something up to make it open into a word document. I am very confused and don't want to look like a dummy to them. I am an excellent typist once I get started but just can't get started.