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Nuance = Nightmare - HELP

Posted: May 02, 2011

I wish this Nuance takeover of OSi was all just a bad dream that I will soon wake up from! I used to be a happy MT...life was good working at home and could pretty much pay the bills...UNTIL NOW! Now have to sit around all day into the late hours of the night waiitiing for every little job to come in. There is no communication. The bonus was a joke. How can they call it an incentive. They cut my pay big time...was hoping I could get it back in "bonus" form. Yeah, right. Stressed myself out for 6 weeks worrying about every little nit picky thing all so I could get a $290 "bonus" of which they took over $100 tax out of leaving me with a pathetic $186. I made more money working part-time a few hours a day 5 years ago then I do now working full-time. I've lost all hope with this profession.

Nuance cuts cpl and gives a "bonus" LOL - Bonus Impossible

[ In Reply To ..]
I have never seen such craziness. Nuance cuts pay 2cpl and then tells us if we jump through certain hoops and over hurdles, do more work IF available and the moon is full on the CEO's birthday we get a bonus.

Judge Judy wrote a book with a title that applies to Nuance bonus after pay cut. Don't Pee On My Leg And Tell Me It's Raining. That is exactly what Nuance is doing to MTs.

NUANCE - NTS MT

[ In Reply To ..]
I too work at NTS and have been here for several years. I am loving all the changes and the bonus is awesome. I made quite a bit more than the previous incentive plan. The benefits are really good too including a 401k plan. My TL is always available to me even on her days off and just a phone call away. I am on several accts and ALL are overflowing with work! As for taxes, that the US Govt laws. Nuance has to follow the laws. Bonus pay is taxed. And just so you know I am NOT in management like some of you are going to say I am. I am a working production MT and glad I work here.

LOL you like Nuance? - A majority of ONE

[ In Reply To ..]
OK. I changed my mind. Could you hook me up with your supervisor and your accounts? Sounds like your overflow of work could use some help as opposed to my accounts which are always running out. Wonder why Nuance doesn't share the good work that is overflowing with everyone??????

Nuance - NTS MT

[ In Reply To ..]
Don't know who your TL is or what section you work in, but we have plenty. And plenty of MTs I know who work here are loving all the work we have. Have you tried reaching out to your ops manager regarding your low work?

Nuance sucks and my reply is why. - Nuance MT

[ In Reply To ..]
My supervisor should be notifying someone, NOT ME, because obviously the work is not evenly distributed IF you are to be believed. It's not my JOB to go over the supervisor's head and let her know what is going on based on an anonymous MT Stars poster info.

So if my supervisor posts updates morning and night and is AWARE of the work flow enough to tell us we need to flex hours because work is low, wouldn't it follow she contact her own boss to let her know of problems with shortage of work in her division.

I only make money if I am producing. I assume the supervisor and "ops manager" are salaried and paid to monitor work distribution. Why does it become my job to state the obvious to those who already know what is going on and are paid to know that work is limited on most accounts.

NUANCE sucks for 99.75% of the MTS.

Nuance - anon

[ In Reply To ..]
I really enjoy working for Nuance. I have just the right amount of work. The benefits are there if you need them and the incentive plan is great. I have absolutely no complaints.

Nuance NTS MT - Obviously suits

[ In Reply To ..]
Obviously suits working on damage control...or you work for a different Nuance than I do. Who in their right mind would enjoy getting a huge paycut, less benefits, a bogus "incentive", etc. I've been on the same VR account for over a year, and it is not getting better no matter how many times I correct things. They DO NOT care about the American MT...sending all the good accounts to India. 99.98% are NOT happy at Nuance!

Unhappy with Nuance double talk - Nuance sucks

[ In Reply To ..]
The "suits" (management) that I know are embarrassed for the Nuance bait and switch cut in pay and benefits and then institute and impossible to achieve incentive that couldn't begin to make up for the cuts in pay and benefits.

You have to be pretty stupid to see the numbers don't add up and that Nuance is in business to make money, thus they cut the pay and benefits and try to get over on MTs with "bonus". The only bonus anybody gets are the people who own Nuance. Middle managers better look for other work while Nuance looks for other ways to cut costs besides on MT work.

nuance - me

[ In Reply To ..]
Those are old Nuance people, not OSI/Nuance. They dont realize how bad they were being treated, and now feel "special" with the bogus bonus.

Yes, seems to be the case, ex-OSi are the most ticked off. - Sure must have had it good.

[ In Reply To ..]
nm

Pros and Cons everywhere - Slidin

[ In Reply To ..]
Ya, the bonus was sad. It was tough to make the mark to get it in the first place, too, but when I did it was like....okay...really? It's getting harder and harder to earn hourly (my pay is down to 8.00-9.00/hr now!!! What is going on??) and the bonus, spread out over a quarter period, doesn't compensate for anything. It's like they're saying- here, we'll drop your pay and then give you some chocolate. Do you still love us? How is it possible I made more as a complete newbie than now??

With that said, the people I work directly with are great and on our accounts, we are swamped with work as long as you work those 2nd and 3rd shifts!

So what do you do? Just keep staying applying for companies where you hope you'll get the best of both worlds- nice supervisors and good pay.

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