A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Nine years, no complaints, now on QA? - Ugh

Posted: Nov 30, 2011

None of my work for the past three days have gone through because I've been put on full QA. Not one complaint. They've hired a lot of new MT's so I'm wondering if they're looking to get rid of us older ones so they can pay less. Ever had this happen?

from a former QA (note the FORMER part, lol!) - anon

[ In Reply To ..]
Is it possible that with all the new hires, you were accidentally put back on full QA because of a mistaken flipped switch on the computer? I think you should ask specifically why you're on full QA instead of assuming that they intended to do that. Good luck!

Full QA - metooo

[ In Reply To ..]
Yep. Had this happen to me. I was there 4 years, then suddenly my work was substandard and I had to endure full QA. They scrutinized every comma. The work took me so long to type that my pay was cut in half. I think I was getting too many lines and they didn't want to pay.

I've asked, no answer... - Ugh

[ In Reply To ..]
I finally stopped working today since I won't get paid for the work this month due to lines having to be in and I know QA will take their time. This company rarely answers a question.

Could it be possible that your primary account - was put on full QA?

[ In Reply To ..]
I'm an MME and this happens when an account isn't happy with the overall quality of work being done. If they complain loud enough and long enough, Medquist will put them on full QA so that none of the reports get sent through to the client without being checked and edited by an MME first. Maybe it's not YOU, per se, but the collective work being done on the account.

They should tell us. We're not getting paid for work today,SM - Ugh

[ In Reply To ..]
Since QA won't have it in until tomorrow, if that quickly. A little respect by sending out a quick message to all involved would be nice but we don't even get that. All new QA and I'm ready to quit.

Full QA - AnnieOakley

[ In Reply To ..]
Yes. Happened to me one time. Could not figure it out.

Are you still on full QA? - Ugh

[ In Reply To ..]
Did they let you know or did you figure it out on your own?

Happened to me once - sm

[ In Reply To ..]
I got put on full QA because they had a new QA person do my quarterly audit. She audited 3 reports and charged a major error worth 3 points incorrectly (should have been minor worth 0.5 points)and my score was 97.98. My supervisor and the QA supervisor agreed but once I was put on full QA I couldn't get off for 6 weeks. If I fell below 98 at any point during that time I would have lost my job.

I spent the entire 6 weeks scrutinizing each report that came back from her and most of them she overcharged the errors. She finally got put on probation but that didn't help my paycheck during that time.

FYI - Old MT/Former QA Person

[ In Reply To ..]
Sometimes it's not specifically the MT who is on full QA, it's the dictator, work type, or something of the like that has nothing to do with you personally. Before assuming it's just YOU, check that out. If you don't get an answer, don't sweat it unless your supervisor specifically notifies you of a problem.

let me guess... you work for SoftScript? - MT

[ In Reply To ..]
lots of well-established MTs at SS are going on hold there. I'll bet you make a higher line rate than the new people coming on. You're being forced out to save the company money.

No, it's On-Time and normally there's no work - Ugh

[ In Reply To ..]
anyway so I can't understand the problem. Everything has changed with the new QA's. Nine years of typing the same way and suddenly everything is wrong.

Yeah, it seems to be going on everywhere. They're - also trying to starve out the experienced MTs - sm

[ In Reply To ..]
with ever-lower pay, and by giving us all the "broken" jobs that require a lot of extra work to complete (messed-up demographics, unidentified mystery-doctors or PAs dictating. I've even been getting work to QA, and I'm not even a QA person. I don't think I even get paid for those. Meanwhile they keep telling us if we don't increase our turnaround time, they'll have to hire more people. Yet when we try to up our speed, it increases the little mistakes we don't catch.

Gaaaa.... just shoot me.

Glad I'm not the only one noticing it. - Ugh

[ In Reply To ..]
I'm ready to leave the company. Ann was great and since she died it's gotten horrible.

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