A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Complaints - discouraged

Posted: Mar 13, 2015

falling on deaf ears. Constant account jumping, humanly impossible accuracy score and line count, extremely poor dictators, horribly picky clients who want this and that but not this and that, management that will not communicate.

If this is progression of technology and corporate greed, I'll go back to the good ole days when the primary concern for doctors, hospitals, clinics, transcriptionists, etc. was for the patient and the patient alone!

I would love to know when management is going to - take some accountability

[ In Reply To ..]
Stop blaming us. It is not our fault the client is not happy. Obviously your little "make the rats find the cheese" experiment is NOT working! We cannot keep clients happy with jumping from account to account. We proved this before when the cesspool started. Get it together management. What you're doing is not working.

take accountability ? - no, they are too busy

[ In Reply To ..]
taking their exorbitant salaries, then their exit bonuses, then on to gut the next company.

I'm practically an expert on one - sm

[ In Reply To ..]
of the accounts in trouble because I've worked on it for years, but I'm hardly seeing it anymore & instead am being tossed around miscellaneously. Do they even bother to look at things like that? Or are they too caught up in their scheduling matrix? Priorities, people!!

Not to mention - MT

[ In Reply To ..]
Horrible employee morale who are disgusted with the pay decrease, the nit picky auditors who make it their goal to see that you don't make your required accuracy score. Happy employees will be better employees! Listen to us!

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