A community of 30,000 US Transcriptionist serving Medical Transcription Industry
25 years - sm
Posted: Feb 06, 2014
doing this job and NOW I cant pass an audit..Lets see Mmodal, had you not made it next to impossible to make a living wage, I could slow down and re-read every word..And you make up THE most stupid crap so that I HAVE to fail...So question is if I get fired for not passing an audit (because I am not changing a freaking thing I do) can I collect U/E?
Unemployment - Effie
[ In Reply To ..]You should still be able to get unemployment.
Thank you Effie - sm
[ In Reply To ..]Headed to the local college now, going to take a program in something I actually enjoy..Burned out is putting it mildly..Accolades and bonuses just last quarter and now this garbage, makes no sense. Im done feeling like a failure
Bonuses? - anon
[ In Reply To ..]Good for you. I cannot remember the last time I received a bonus. Did not know they were even awarding them.
Bonuses? Accolades? Surely you're not talking about MModal - anon
[ In Reply To ..]They haven't given out bonuses or accolades in YEARS.
When I've QA'd some of the newbies' reports, I've had to wonder - sm
[ In Reply To ..]how on Earth are they passing their audits?! Especially when experienced MTs are getting harassed for tiny typos! Is there a different standard for newbies and Indian MTs? Something is seriously wrong with this picture IMHO.
Indian MTs do not have quality standards to uphold - there is a completely different set of rules
[ In Reply To ..]NM
such CRAP got this letter from our quality director - see inside
[ In Reply To ..]part of it
If M*Modal produces 5,500,000 reports a year and we performed at a 99.9% quality rate (and remember, our current quality requirement is 99.6%) that would result in 55,000 reports being sent back with some type of inaccurate information in them. Now you may say, âWell we do over 5 million reports, thatâs not too bad.â It is very bad if youâre one of the 55,000 people whose report is not accurate. I wouldnât want to be, nor would I want one of my family members to be one of those 55,000 people, and Iâm sure you wouldnât either. In reality, we should all be aiming for perfection with every report we touch.
Yes, M*Modal requires a high quality standard, but you are truly the best of the best and definitely up to the challenge!!!! A potential audit really shouldnât affect how we do our work. Again, we should always aim for perfection because we WANT to, not because we think we may be audited. No matter where you are in your career with M*Modal, whether youâre close to retirement with that âmagic dayâ in sight, in the midst of your prime working years or if youâre fairly new to the working world, we still shouldnât let our guard down when it comes to quality. No matter how many years of experience we have, the importance of having a quality document leave our desk has not diminished at all.
None of us would like to witness the ramifications of poor quality being sent to our customers. A lot of us may think that if a customer left, it would only affect âsomeone elseâ, but thatâs not always the case. It could very well affect you personally. To be frank, you will be held accountable for the quality of your work, but that is the case with any job you hold and really should not come as a surprise to anyone reading this email. We have an awesome team of MTs that work for M*Modal, and many of you have been with the company for a very long time, and I know that quality is and always will be important to you. I just think that sometimes we get into a habit of moving through our reports a little too quickly.
But the Indian MTs don't count. Such utter bull
Yeah, if they were medical errors, but you can fail - sm
[ In Reply To ..]an audit for leaving out the word "the" or a simple grammar error you miss having to fly through ASR or a punctuation error, etc. One little mistake like that should not cause you to fail an audit and in no way endangers anyone. It's just silly.
Why do they always add SLOW DOWN?? - poorhouse
[ In Reply To ..]Slow down but you need to increase your production. What even is that??
I loved the errors I found in that! Looks like it wasn't QC'd!
My - Reply
[ In Reply To ..]Then pay us hourly, and not minimum wage if we are the best of the best.
be careful what you wish for. They will set it at minimum wage - n/m
[ In Reply To ..]z
Exactly ... - anon
[ In Reply To ..]There will be NO WAY they would ever set an hourly wage that would benefit US ... I set my OWN "hourly wage" by earning what I can right now which pays my bills ... trust me, if MModal decided that for me I would go under.
My last audit was done by an Indian. Srsly? nm - poorhouse
[ In Reply To ..]x
Audits - Daisy
[ In Reply To ..]I have been with this company for years. I can't even remember the name of the company I started with, as they have changed ownership many times. Last month I was audited 4 times - 3 of those times I scored 100% and the 4th time I scored 99.75%, docked for a minor error. I then got an e-mail from my manager telling me how to improve and to proofread carefully. Seriously? So ridiculous!
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