A community of 30,000 US Transcriptionist serving Medical Transcription Industry

New version/old version WMX - nn

Posted: Nov 27, 2010

I guess I am getting too old and not adapting as quick as I used to, but I find having accounts in both new and old a little confusing. My mind and fingers don't want to switch about so easily. This is just 2 weeks, hoping it gets more natural soon. I think I only got my normal line count 2 days out of the training period. I did quit doing that print preview so often. Wow. that is truly a time killer isn't it?

Not really the same thing, but... - sm

[ In Reply To ..]
I recently switched from ChartMatrix to new Enterprise and so far really do not like it. It is the most cumbersome software I have worked with yet. One of my biggest problems working with EP is trying to unlearn the CM commands so I can learn the EP commands. I feel exactly as you posted: "I guess I am getting too old and not adapting as quick as I used to..." And, I stopped trying to print preview altogether because of the time it took.

Do you know if your old/new EP switching is a long-term thing, or are they planning on converting everything to new soon?

Hang in there, nn. We will both get through our frustrations.

new/old versions - oldtimer

[ In Reply To ..]
I was told that all accounts would be switched over to the new eventually. I too have accounts in both and yes, it is time consuming. I only rarely use the print preview if I am not sure how something will look, as it does take forever to load. My computer is almost 4 years old, and that is my biggest problem, with New it is cumbersome, slow, my expansions expand very slowly, and if I am doing a long ISR report my cursor will not follow along like it is supposed to and my foot pedal becomes unresponsive, the voice keeps going. I am told it is because I have an old computer, but they are not replacing it yet. That has caused my production to drop by at least 1/3 :(

In old version, I have none of the above problems. They use these programs that use a ton of memory, then do not equip us to be able to efficiently use them!! I have almost thrown my computer out the window some days!

New version/old version WMX - nn

[ In Reply To ..]
Thanks to you both. You know they say misery loves company. LOL.

Oldtimer, that really sucks about the computer. Mine is 2 years old and they sent me a replacement part to increase memory on it.

Someone else told me they were working on the voice issue. Sometimes I have to switch to this headphone set in order to hear, it causes pressure on my ears and makes a loud ping when you create headings, but... I am better able to hear when the voice fades out.

The holiday season is here and I am trying to be cheerful, hopeful. Good luck to all.

If it were truly their old computer that caused a 1/3 - drop in production, then

[ In Reply To ..]
they'd not only owe you a new one for your own sake, but it would be very much in their interest to get it to you. You'd better let them know you can't afford to just wait for them to get around to it.

My computer's older, but tech reconfigured mine when NV didn't load properly, fixing a couple of glitches and also speeding it up. I really have no problems now.

As for print preview, why would anyone use it, normally speaking? Everything's preconfigured for us. I did use it to view numbered lists when I was learning how to override numbering to break out paragraphs within a list, etc., but I have that mostly nailed now, and it's been some while since I've done a preview.

It was confusing trying to work both versions at once for a couple of weeks until my accounts were all converted. I made absolutely no effort to develop new macros/scripts for NV until OV was gone and I could rewrite or delete my OV ones entirely. This, too, did pass. And will. :)

old computer - oldtimer

[ In Reply To ..]
I had the upgrade with RAM, but was told that my computer is in the oldest group of computers being used. I asked SN and they said that probably within the next year we would get new computers. I asked about the runaway foot pedal (does not respond much of the time) and also the slow performance and freezing (mostly with large ISR files, over 10 minutes) and I was just told "yes, the new version is a memory hog" No offers to fix anything, I was just told that was a common problem. The 1/3 cut is ONLY with the longer than 10 minute ISR files, I should have been more clear! I still do over half of my work in native version, so I haven't made a major issue out of it, but maybe I should be more assertive in asking for help! I still maintain multiple macros for both NV and old...as I said my work right now is about half and half. But, I have gotten used to that and it no longer slows me down much. Thanks for letting me know that maybe there is a solution possible in the meantime for my lagging computer!

Glad to hear it's not all the time, Oldtimer, but of course - 1/3 drop

[ In Reply To ..]
if such a problem continued very long it would impact your income significantly anyway. I haven't had the freezing, or the foot pedal problem BTW, thank goodness, but just recently there's been a new instability in the font size I've never seen before. I sure hope you're able to get most of your issues resolved to your satisfaction before long. Maybe tech will have a trick or two for you too.

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