A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Does anyone have any input on InScribe? - feltx

Posted: Jul 02, 2013

Does anyone have any input on InScribe? I want to work for a company that pays on time and the QC is not so nit picky. I am ready to give up on my current employer's expectations, as I can't seem to meet them or the bonus. I am sure some of you can guess who I work for. Any input would be appreciated. :)

Inscribe - Cincygal

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I work for Inscribe and in the four years I have worked for them, I have never been paid late, so you would never have to worry about not being paid on time. They do have a requirement of a 99.5% QA accuracy score, and I have never had a problem meeting that. I enjoy working for them and have always been treated fairly.

InScribe - Check out ImedX - Seasoned1

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I worked for them briefly this year. I wouldn't do it again. The video you listen to is a great philosophy but fear they are wavering from that philosophy with their new model. Getting set up and training was a nightmare. Even signing their paperwork electronically, had to do it several times, but I was apparently the ginnea pig on their new "model". They set me up on an acct I couldn't work on knowing what type of foot pedal I had. I had no idea who I was supposed to be reporting to for about 2 weeks. Tech installed the incorrect software, or rather was incomplete and had to have more software installed 4 days later. After 2 weeks to get completely set up and I then waited for a couple more days as it appeared I was a bother to the team lead who kept pushing back training times. She then during training realized I could not work on the acct they assigned me. So had to opt for another which was quickly done. No problems whatsoever with pay except it is an exceptionally low wage and hard to make any money due all the requirements of the MLS. As I understand it all their accts you have to copy and paste and manually fill in demos because there is no interface. Needless to say after realizing I was making $4 an hour if that, I ended my IC position there. You also have to be on this call list that generates automated calls (you cannot opt out of it) to you all hours of the day or night when your account is behind or in need of help because no one is working. They do not require set schedules by any of the ICs which creates the problem of phone calls in the middle of the night. You also have to be on AOL IM during your scheduled shift and if you have a blank you have to ask in the chat room they set you up in for someone to listen to the blank. If you have a blank you cannot get after asking for a listen in the chat room by your peers, you have to then send an email to your TLs and I guess the mgr so they are alerted to the job with the blank. Their apparent "new model" really is an inefficient process in my mind. That being said the 2 TLs and their mgr were really good people. I recently started working for ImedX. Pay scale is ok, good people, great platform, fast set up. Haven't gotten paid yet but presume I will be paid on time. Just so you know quality is going to be a focus no matter where you go because these are legal documents and can affect people's lives when in error. Good Luck!

Wow, Inscribe sounds like a nightmare nm - me

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nm

IMedx is Indian company - anon

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Definitely offshore company.

so? - their money spends

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I surely wouldn't take a job because it's an offshore company. My family has to eat and their money spends just as efficiently as an American company's does.

Some people like to know this info, for future job security reasons, etc. - like me

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I was bought out by an offshoring company (Nuance) after having made a big effort to find a non-offshoring company prior to that and getting in there. My current MTSO is a non-offshoring one again. I'm at the point where I won't actually reject a job possibility anymore because they offshore, but if they don't, it's a big plus in my book and definitely a factor in my acceptance decisions.

so? - Okay

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Until they want to start paying you in rupees.

I would not work for an offshore company - Linda

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for ethical reasons. AMERICAN JOBS FOR AMERICAN WORKERS!

Inscribe - sm

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I think they're nuts.

I took/passed their tests, had a good interview...then came the software installation. The tech guy tied up my computer for four hours over two days installing a ridiculous amount of software, ignored me when I asked what it was (I am not technically ignorant), then--on the second day--announced he'd have to finish up "later."

Over the next few days I repeatedly e-mailed the tech guy and the owner to ask if and when this would be finished up so we could get started.

No answer.

In the meantime, I was getting mass e-mails to all the MTs about one thing or another. After ten days of this, I was told the tech guy "forgot" to finish up.

I hope you told them you forgot why you wanted the job - Going through something similar

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Not with InScribe, but I'm going through something similar with another company. Getting set up on a platform and waiting to train, but looking at the nonstop emails changing this, changing that, revising this, replace that with this...ummm, I'm beginning to realize the delay in training was probably a blessing in disguise. I don't need this kind of headache, lol!

What I Finally Told Them - sm

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I told them to please stop e-mailing me, and that their failure to perform voided any contract/agreement between us. I added that if this was indicative of how they operate, it was best that I found sooner vs. later.

Has to be NUANCE. LOL..... Another baited - hook gets a fish. NM

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NM

nope nope nope - me

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Assigned the wrong account to start with. Program installed, computer had major issues after that. You are required to have your blast room window open on AOL (can you believe anybody still uses aol?) and you must read everything that comes up and it's nonstop. You'll get different info depending on who the QA people are. You NEVER meet or speak with your manager, nor are you allowed to contact her. The options for opting out of being called are very slim. The account I was given had 9 jobs in a week, that's it, nine. Some people were nice, some were a bristle short of a broomstick.

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