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! Imedx To Lose Major Account - Merkle
Posted: Nov 22, 2014
If you woke up this morning with several hundred jobs out of TAT on a major account for IMEDX, you should not be surprised.
Imedx made their bed when they offered 12 hour TAT versus the 24 hour TAT that was prior, just to get an account. This is nothing new, this industry's MTSO have been lowering the bar just to get more accounts. QA over the years has gotten tougher, which a subjective 98.5% pass rate. When I tell everyone that my grandkid got a 97.4% on a test and was expelled, they are shocked. I then clarify that actually that is what happens to MTs when they fail at 97.4% or less, they get fired.
When you send out bonus alerts and barely anyone takes, then you know something is very, very wrong. The question is not how much MORE we can work to keep an account within TAT, it is how much longer an account is going to be mismanaged. In my 24 years of MT'in, I have never seen such a large account be given up without a fight.
It does not help that earlier in the week everyone was told to use it or lose it, in regard to PTOs. What a stupid, stupid decision, right before holidays/year's end/during a junky time. Talk about a morale messer' upper.
One silver lining is, I guess no other MTs from other countries are working in our company on our account, as we continually seem to be understaffed.
I don't know what to say that will get people thinking. It is hard to build a company, find leads, get interviews, close deals, and get major accounts. Why is IMEDX doing this? I am floored! I used to complain about MTSO's over-staffing accounts, now I find myself carping out why they haven't overstaffed accounts they are about to lose. If you think like me, give me a LIKE, and if you think I just complain for no reason at all (as if house payments didn't matter, security, food money from this job did not matter), then give me a NO LIKE.
Confused - as to which account
[ In Reply To ..]Is this a oncology account? Or a hospital account that begins with an M. Nervous.
not likely "M" - TTmt
[ In Reply To ..]I work on "M" & it hasn't been behind lately, an odd job here & there, but that's about it. I've gotten no emails at all begging for help on any account being "hundreds" behind. Years ago, there was an acct in that condition, but it eventually got caught up. (Then it went overseas.) I'm not going to worry about it anymore. If it goes, it goes. The stress of "will it, won't it" isn't something I'm going to spend time on anymore.
tat - Effie
[ In Reply To ..]What is a normal TAT for one of these big companies? I still work for a hospital (but not counting on it continuing) and our TAT on say an H&P is 2 hours, consult 2 hours, psych report 2 hours, and discharges are I think 12 hours.. and we beat these TAT because we are usually sitting here waiting for work.. same goes for on the weekend cause our weekends are staffed by contract people...
So, if our hospital goes to a service like they want to, how bad will a normal TAT be?
To poster below - take note - THIS is pot stirring, sm
[ In Reply To ..]There is NO fact here, just guessing, getting people riled. This account has not been lost, stop making stuff up.
* IMEDX on road to giving XMAS Present to Competitors - Merkle
[ In Reply To ..]I am not getting folks riled up, I am just stating facts. Anyone on an account with IMEDX, and I think we know who you are and what account without mentioning, you know what's going on. You get ALL the constant emails of everyone jumping off their and onto this other acct. Folks, the writing is on the wall, especially anyone following their emails Saturday 11/22/14.
So what is it you think - anyone is going to do
[ In Reply To ..]with all this *information* you seem to be privy to? Jump out the window and run screaming down the road? I pay very little attention to what some loon posts on this message board about any company.
And by the way, the last email I got concerning my accounts said they were all in very good shape as far as TAT. Maybe you work for a different IMedx.
imedx - TTmt
[ In Reply To ..]Sounds like your acct and mine (or same one) are healthy & not on the chopping block. Works for me. If other accounts are in trouble, then those MTs might have something to worry about. No fire alarms here.
Fire Alarms - Been there MT
[ In Reply To ..]Ah, but the alarms do not go off until after the fire.
alarm - TTmt
[ In Reply To ..]True, but I've seen no hint of any trouble on this account. I have other work on the side, so if something should blow up on this one, I won't be without resources.
That's right... - There will be no warning
[ In Reply To ..]when they decide to let an entire group of people go. Been there done that too.
Not on my "wall" - TTmt
[ In Reply To ..]If what you say is true, then it's not any writing on the wall for my work. There hasn't been any email like you refer to, so it isn't something I have to worry about "now". You've actually put my mind at ease! :)
JMHO, but... - JustanMT - sm
[ In Reply To ..]I also feel something is coming as there have been non-answers to vacation requests and other fairly important issues that until the last few weeks would have been answered within your shift, this business has always been feast or famine. Might just be feast time. Not sure about the TAT thing and a major acct being lost just due to excess work and needing to keep an account in good shape, especially since so many people are now being required to take vacation time they did not expect to. I'm not sure we should be tooting that "account lost" horn yet. Again, JMHO.
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