email her with what we want, wait for her to approve, then claim it (if it's still there), then let her know we've claimed it...... it's just not worth it. What's the point of spending so much time going back & forth just to claim a 30-minute shift? Ever since the implementation of the TSA position, I seem to spend a whole lot more unpaid time dealing with red tape for what used to be a simple matter. They have us doing all these things to make their job faster and easier, but it's really making things a lot more difficult and time-consuming for us, and we're not paid a salary to deal with it all like they are.