A community of 30,000 US Transcriptionist serving Medical Transcription Industry

The Link -- New Pay Scale - Sorry, Charlie...

Posted: May 16, 2014

October isn't going to work for me. You need to give me back the pay you stole from me before October because the bank won't wait that long. I will be homeless before that. What would you like me to do? Transcribe out of my car and use the gas pedal as my foot pedal? Get real, Nuance! How do you think we can make a living on what you pay us? We were doing just fine until you started robbing us blind. Give us back what you stole ASAP!!!

Can you post the new pay scale. I did not get The Link - Good news or bad?

[ In Reply To ..]
Are you sure it is the new pay scale is good news for MTs?

We won't know until October. - Not soon enough.

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They are dangling a carrot right now and trying to prevent more people from leaving. It's like putting a Band-Aid on an aortic dissection. They need to wise up and give us back what they stole NOW.

What is the carrot being dangled and - are you sure it is not a stick

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Can you copy and paste the article?

It's in an email. - sm

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I'm not sure if it's proprietary information or not, so, no, I'm not going to post it. Sorry.

And yes, it could be a stick with an imaginary carrot.

MT week-Nuance management/HR I am not interested - foolfighter

[ In Reply To ..]
Dear HR and management: Please recognize that with such low pay I would prefer to not be bothered with your FUN and FANTASTIC GAMES and emails during MT week. I am busy working at minimum wage. I would really prefer a letter of apology from upper management who created the demoralizing FIESA; I would like an apology for being held responsible and punitively and monetarily penalized for dictators that are not held accountable for their lack of clear speaking because you are afraid to offend them, potentially losing their business, yet it is okay to penalize the MLS for the dictators lack of enunciation and accurate patient care by slurring through vitals signs and lab work results, etc; I would like an apology for taking 25 years of experience and cutting my pay to minimum wage; I would like an apology for the false hopes you project about achieving incentive and bonus, while you intentionally undermine my ability to achieve this by giving incentive pay to QA to hunt for errors on reports so that I cannot achieve any incentive or bonus on top of my meager minimum wage. Please donâ��t suggest that this is not the true intention behind this management decision, many MLS know this motive to be true. Being human and all, I do own my occasional mistakes, but I clearly recognize that if I slow down too much, I will be punished with your lack of wanting to pay MUP, even though my day is spent struggling over a faulty VR system and poor dictators that are not held accountable by COMs and/or upper management to do their part in providing safe patient care documentation. Management, please don't send me false kudos during MT week, when your treatment of your MLS speak volumes about your true feelings. There is a reason your MLS are leaving and you cannot keep new hires. NTS please look at your current management team; recognize they made foolish management decisions creating this hostile MLS environment with FIESA, the demeaning practice of QA pitted against MLS, and the false employee perk of achieving incentive and bonuses. We are not just complaining because we have nothing better to do, as you would love to suggest. Management manipulation of the truth is one of your best attributes. Take some responsibility for creating this working environment with such a high percentage of disgruntled MLS. Let go of the team of incompetent managers or dock their pay for each MLS that gave up and ran away from this job due to this NTS pay/incentive/bonus structuring plan made by eager-to-please former MLS/now managers that want to keep their job too and narcissistically think they know better. Look outside for some fresh management thinkers and recreate a positive working environment here at NTS. This company needs new management blood because employee retention is very telling on how a company is managed. Correct the poor wages, unreasonable QA standards, and lack of actual MLS support with difficult and careless dictators. Maybe then your business will build, you will retain your MLS, and you don't have to pay such high salary costs for incompetent managers and a revolving door of MLS being hired and then leaving once they get an understanding of the "true" Nuance. Think about how many more MLS you can have and less HR and recruiting and management staff if you just nurture the MLS doing the job. You, of all companies, should know the cost of hiring and processing out MLS that run to better employers or to other careers. Thanks for trying to â��GSDâ�� about this. I think we MLS definitely deserve some changes and not a week filled with false and insulting thanks by such a poorly managed Nuance Transcription Service company.

WOW!!! - No one has said it better.

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Thank you!

The Link is in ENRICH. You can read it there. - nm

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nm

Pay Scale - sufferinginsilence

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Everytime Nuance gets "excited", we lose money i.e. "Capacity Optimization". When they started this in April I have had 2 accounts added (for a total of 6) now, and I still run out of work to the point this was the first time I was not able to pay my rent of $600 (my checks have been $500). Admit it Nuance - YOU KNOW NOTHING AND ARE CLUELESS WHEN IT COMES TO TRANSCRIPTION. If you truly are concerned about your MTs and we are so freaking "valuable" to you, you would not have cut the pay of experienced MTs down to an entry level person!! How insulting, but the kicker is, you think we are stupid enough to believe the BS you are putting out there and still think we are loyal and actually care any more. I for one don't care about doing anything to make you look good. I sign on, do the best I can and sign off. I don't care about your bogus bonus or your MT week games. I just want my money back you took!

I leave blanks where they are not necessary. - Just for spite.

[ In Reply To ..]
I used to hate blanks and would research above and beyond what was necessary with Google and looking at other reports for clues. Now I just leave the blanks with no research. I am not going to get a bonus incentive and I hate the idea of Nuance thinking they are being generous with an unobtainable bonus. Despise the company and the corporate garbage that comes through on their emails.

Recently acquired by Nuance or ?? - sm

[ In Reply To ..]
Are from one of the more recently purchased companies and they are bringing your wages, benefits "in line" or is this something new overall for all employees?

It's apparently for everyone. - SM

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No one gets any preferential treatment for experience or seniority. If you are fresh out of school and don't know the difference between esophagus and anus, you still get the same pay as someone who transcribes multiorgan transplant procedures.

The Link - Fatigued Fingers

[ In Reply To ..]
Precisely why I'm taking early retirement next month. I can make more money getting a monthly check than I can working for NUisANCE. Oh, and no more FIASCO, either.

WISE UP MANAGEMENT. YOU ARE LOSING SOME OF YOUR BEST MLS. Oh, I forgot, you don't care. Silly me.

Nuance has India as insurance policy - against loss of US MTs

[ In Reply To ..]
They do not care and in fact encourage US MTs to leave by undermining them.

Retirement? Are you kidding me? - Pollyanna

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If there's a single MT out here who has no one else "brining home the bacon" how can you possibly retire and survive?

Retirement - Fatigued Fingers

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My boyfriend brings home a check too.

I read The Link. - What a waste

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Stuff like this makes me sick. How much do these people get paid to state the obvious or allude to changes that usually do not benefit the MT? Why not just pay MTs more instead of producing this load of Nuance _______ (fill in the blank).

You are fooling yourself if you think the pay scale - exciting news will equate with increase.

[ In Reply To ..]
This is typical. Anything that Nuance announces as exciting months in advance is just paving the way for the final announcement which will most likely be less money. The equal ground will probably be eliminating any bonus, etc so that everyone has the same, easy to understand low line rate. Right now it's just a ploy to string those new enough not to know any better along as they are losing MLS daily. This excising news is nothing more than herding the cow towards some promise of greener grass.

Then they better show their hand now. - English translation inside.

[ In Reply To ..]
"Show their hand" means put your cards on the table face up. Tell the truth. Be up front. Tell us what you have planned. Do it now before more good people leave.

Nuance is incapable of truth. - Smoke and mirrors

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The name of Nuance game is vague word games and complicated plans with twists and turns subject to interpretation.

It is a shady company looking for more money for management and less money for MTs. Simple as that.

Unfortunately, they have shown their hand in prior - years. This is why if you are expecting good

[ In Reply To ..]
you are going to be very disappointed.

I did not read anything promising in the article. - Equal ground does not mean an increase.

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Don't be fooled. Nuance is not about to increase anyone's pay but management's pay.

Here's a piece of advice. - sm

[ In Reply To ..]
In addition to giving us back what you stole, make the weekly incentive attainable and equitable for all by basing it on daily production, not weekly. There are a lot of people who don't work full time for reasons beyond their control. Therefore, it is punitive to expect them to make enough lines to reach the unattainable bonus. The same holds true when there is a holiday. If someone does decide to use their PTO to take off a holiday, they can kiss the weekly incentive goodbye. The same holds true if they have the audacity to get sick. Whoever thought of this bogus plan in the first place must really be ______.

To The Decision Makers - see msg

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It shouldn't take you until October to fix what is broken. It's really quite simple. Just give people back what you stole, fix the weekly incentive program to be equitable and attainable, and get rid of your little charade known as FIESA.

Decision Makers - laughing

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And that ONE dislike is definitely from a struggling to pay their bills MT!

All I want to hear is ... - anon

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... we are getting raises. That's it. I don't need any other info except the amount.

I wonder if the October 1 date has anything to do with - the ACA mandate.

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Just something else to ponder while I attempt to understand these people.

What is ACA mandate? - Thanks

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Can't keep up with this stuff.

ACA = Affordable Care Act - Jen

[ In Reply To ..]
nm

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