Performance Improvement Plan, need advice

I know this has been discussed before, but I couldn't find the thread. I'm wondering exactly what the peformance action plan is. Are any of you on this and what is the reason behind why you were put on it. TIA. ...

to download. That's frutiy. Managment of workflow has changed too. They have been putting H and P's that are more than two hours old through. That's fruity. Jobs come totally out of order based on job numbers and date stamp. That's fruity. They will never get it together if past performance is any indication of future performance. ...

This means 65% will see decrease and/or paid minimum wage. They are touting this as the great new comp (local Burger King is advertising job for $10/hour). Anyone find out if the QC percentage is just for blanks or include all sent to QA including Audio issues, etc, and will EQA be included. Also, trying to figure out our pay from week to week is going to be a pain. I am going to see how this new comp plan works out, but since the conference call, I'm not feeling pos ...

I was told at my company that we will need to be lowering the jobs we send out to QA or else there will be "corrective action." I am really not sure how to get around fast speakers, muffled words and patient information that just isn't there. I'm not the type to fill in a blank with anything either. I do have superb skills with researching words and the spelling is good. Can someone recommend ways that have worked for them on lowering QA percentage? ...

Why are we expected to get 99%, but yet ASR never has to improve. How is that fair? ...

OMG, what a waste of time. It is as if they have finally now just discovered what we have have been dealing with all our professional lives (and what they cannot manage to do correctly themselves). did you catch it? duh. ...

and then send us work comprised of reports from a different facility each time you download. All these years and they still can't figure out that quality work comes from knowing your dictators and knowing your facility. One has to wonder about the IQ's of management personnel. ...

I am trying to find the quality improvement course and can't find it in the mmodal intranet site. It says to find POPULAR LINKS portlet then quality improvement but I can't even find the popular links portlet. ARRGGGGHHHH! Anyone that has taken this before, can you please help me? ...

According to the email from one of the big guys, they're going to do a program for the doctors for improving their dictation. Okay... That could be good if the doctors who need it go. But.... he also mentioned doing a lot more ASR. Well, I don't think dictation training will help that as the program can't even get doctors who speak very very clearly right. We've been told this will make our lives/work easier. I'll believe it when I see it. ...

I had posted a message about the quality improvement test we were required to take and someone said they hadn't heard of it. I was wondering if only certain BOBs were required to take this. I was absurd and mainly a course in remedial English. The quality is poor in this BOB because the dictation is horrendous, not because someone doesn't know the difference between their and there. They did not even emphasize getting the medical information correct. So, how many of you have seen t ...

It is such a waste and the content angering. Misspelled English words??? Unless it is their versus there, your versus you're, it is due to ASR. Medical words - Again, if it is the right word, ASR program's fault. And yes, we should correct it. Grammar?? Excuse me, I will get dinged for fixing it because the accounts are verbatim. Get into a rhythm????? That is not possible when you have to stop and correct as many times per line as I do to correct the crummy output AND dele ...

I pass my audits, but I can't seem to pass one of their test modules to get to the passcode. It tells you to pick out 9, I pick out 9 and I still fail. I have no reason why I am failing. I can't even see an X on the righ-hand corner like they seem to think you can. I am ready to tell them to fire me!! ...

Just got an e-mail that there are 5 of us in our BOB who are going to be mentored/coached. The chosen ones will be contacted later. Nice. Now gotta sit here and sweat the phone ringing. ...

over $20 speakers as far as dictation goes? Can the better speakers make the dictation sound a little better (justifying cost of speakers)? I know bad dictation is bad dictation but just wondering. ...

Based on what I've been reading on these blogs, I realized how little prepared the grads of the MT program from my college actually were. So I wrote a letter to the assistant director of the program, making suggestions on how they could improve the training they offer; things like exposing students to REAL dictation, rather than just CDs of actors reading scripts; exposure to ESL dictation; including a course in speech recognition editing; including a course in medically-oriented ...

Did you all take the QI test? Did you love it? ...

This is what some MTSO's believe quality improvement consists of: "IF EACH AND EVERY ONE OF YOU DOESN'T STRAIGHTEN UP AND STOP MAKING MISTAKES.....(here, insert the Teacher's Voice from Charlie Brown cartoons) - WAH WAH WAH WAAAAAH WAHWAHWAH WHHAAAAAAAAAAAAAAAAAAAAAAAAAAH!" Oh, yeah - and WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAH, too. Or this: "YOU IDIOTS! DON'T YOU KNOW THAT WE GET PENALIZED $EVENTY BAJILLION$ OF DOLLAR$ EVERY TIME ONE OF YOU PUTS THE PERIOD OUTSIDE TH ...

I haven't been put on PM yet but fear I might. Got an email that said I had a "low-scoring feedback report." It was for using follow up instead of followup (I know better) and then omitting the word "the." Now, I will own up to these mistakes, they WERE my mistakes, but by no means life-threatening in any case. But apparently this caused my score to drop below 98%. Now I'm terrified they are going drop my pay by 3 cents a line, and I am already in danger of not being able to ...

is there something going on with QC/perf coaches? got an email from mine today saying she was no longer our QC, no details ...

Would like to hear about personal experiences with performance management......Anyone having a difficult time meeting expectations in production and/or quality? ...

Are there any companies out there who do NOT punish their good employees? I have never worked a place yet where good performance is NOT punished. We're the "go-to" employees. We're the ones who can always be depended on, work overtime, do more than the required work, report to work on-time, and rarely or never call in sick. We're the ones who are told we're invaluable, indispensable, and that our company wishes they could "clone." Then what happ ...

on perf mgmt cause failed auditx wiht 99.34 or something like that. got verbal warning in ultipro. what happens next? ...

Has anyone ever had issues or been targeted by performance coach? If so, how did you handle it? Thanks. ...

Most of us are typing for many, many different hospitals. If you send out e-mails lumping all the hospitals together with helpful hints on what we are doing wrong and what we should be doing, where should we be filing these e-mails for future reference? If we take too long to try to find the info in your e-mails, that gets counted against us in the Inactivity Graft that we have to stare at each day. Unless you have a better suggestion, could you please simply split up ...

and you refuse to sign it, will it make a difference? Or should one refuse to sign it and go over the head of your immediate supervisor since obviously your supervisor and you disagree? ...

...on the community page. Nearly every employee I see is meeting or exceeding their minimum required line count. The numbers speak for themselves. They make these numbers available for anyone in the company to see. The posts on MTStars make it sound like there is absolutely no work for anyone. It is simply untrue. I am an Webmedx MT. I am not a suit. I am happy with my job. I too am tired of the constant bashing and conspiracy t ...

I am having a computer problem hope you can help...I have a laptop that I had to replaced the hard drive in about 6 weeks or so ago. When we first got it back, it worked faster than before. Now, less than 2 months later, it is really slow. I defragment the hard drive once a week, etc. but it has not helped. The PC that I use for work (I do not use for anything but work) never has had a problem with getting slower but with the laptop it is bad. Of cous ...

I have just learned. ...

I have a feeling I am going to get laughed right off of this page, but here goes. At any point does Nuance offer a performance review and/or pay increase? Also, has anyone ever threatened to quit and were offered an increase to stay? ...

Performance Improvement Plan, need advice - in2deep

PIPs - sm

I don't know anythiing about the PIPs plan but - QualifyforUEIthinkso

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