A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Nuance Laughed in my Face - Tired
Posted: Mar 05, 2013
Yesterday I got a call from Support asking questions about my system for the upcoming ebtxt migration. When I told him I had satellite, he actually laughed and then turned to his coworkers, joked to them about it, and they all laughed too.
When I asked what was so funny, he was taken aback, as if he didn't expect me to be offended by his behavior. He then apologized and mumbled something about satellite having a slow download time.
Not only was his behavior unprofessional, but it confirmed my suspicion: The company is laughing at us all for accepting such humiliating pay and work policies.
OK - I'll bite - ayn
[ In Reply To ..]First off, let me say that I completely agree that he was unprofessional and extremely rude.
BUT, how does his laughing at satellite translate into he was laughing at you for accepting humiliating pay and work policies? He probably has no idea what you earn, and unless satellite is required, how does your using it relate to work policies?
Speaking Figuratively - Tired
[ In Reply To ..]It wasn't so much his laughing that bother me as it was the suggestion. Before then, I always had it in the back of my mind that those in corporate must be laughing at all the MTs they've been able to dupe into working for them. Hearing his laughter only made the figurative literal.
They came in and bought up our company and slashed our wages. Never mind wages have been the same for 10 years, but they actually reduced our wages. Now that they're moving us to a different platform, we essentially have to start over from scratch to teach the new voice engine, only to have the work eventually shipped to India.
Yeah, they're laughing all right. All the way to the bank.
It was the last straw. I applied for two jobs this morning outside the field and will continue to do so every day until I find something, anything, other than subject myself to this kind of humiliation.
Tired - frustrated
[ In Reply To ..]You have to consider that the people that work in IT are geeks. Yes, being a transcriptionist is not as glamorous as it used to be. I have done this since I was 18 and I am now 58 years old and I have seen a lot of change, A LOT! Each time it gets harder and harder for me but I adapt each time, just takes me longer. Now you need to be an English major to get past QC and I have had to adapt to that. But it is a job, if everyone would stop complaining and stay off this board maybe you could make some money. Applying to different companies is not going to change anything. They are all the same. I am actually working a full time job at one place and working a part time job at another company. They are no different. So find something or some place and stick with it because there are a lot of people out there out of work and cannot find a job. We should be thankful.
I'm sure the Indians at all levels of the MT business - are feeling pretty smug these days. (n/m)
[ In Reply To ..]=^..^=
Actually, the Indian minions are - getting the shaft too
[ In Reply To ..]Posting links is frowned upon on this board, so just Google "awful future prospects" mtherald (with the quote marks as shown) and it's the first link you'll get. I don't blame the down-in-the-trenches Indian MTs for taking our jobs; it's the corporate greedheads several levels above them (and us) and a whole lot of other factors in the medical field that have led us to the massive cluster-oomph that our field has become.
That was an EXCELLENT article. Thanks! - nm
[ In Reply To ..]x
Actually you are lucky they let you work with satelite. Nuance - did not allow it before. Maybe that
[ In Reply To ..]has changed though. I seriously doubt they were laughing AT you. More likely, laughing (rather than crying) how long your installation was going to take via satelite.
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