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Since we don't get paid for researching and manually - sm


Posted: Feb 14, 2013

entering all these CCs, why are we required to do it?  Aren't we by contract supposed to be paid for every character we type??  How are they getting away with this?  I just spent over 10 minutes searching and entering CCs for about a 12-line report.  So the majority of the time I spent on the report, I didn't even get paid for.

What I do - old and burned out

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If the name is not absolutely clear and I cannot find it immediately in the database, I put cc: Dr. ? or Dr. _____. I have never heard any comments about doing this.

Supposedly it's figured into our line rate - sm

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Not just here but with all companies. Getting reports that don't require a lot of research for patient names, doctors, etc., are a bonus.

A few years ago, a company got sued by the employees for this practice so now it's "figured into" the line rate.

I have an account right now that requires TONS of looking up names and entering them manually as well as splitting reports. I haven't made my minimum line count in over six weeks, since I started on it.

When the contract says we are paid - sm

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per character including spaces, etc., and I'm manually typing a ton of CCs and crap into the ADT section, I don't see how they are legally getting away with it. Seriously. If they think they figured it in, they figured wrong because it takes me way longer to do all the things they aren't paying me for than to actually do the report! How is that fair or legal... No wonder we're all struggling to just make minimum wage. Companies used to actually pay for everything in the report because you can bet they charge for it.

paid for cc - sm

[ In Reply To ..]
If you go to Fluency and go to your statistics, choose "detail" from the drop down box, click on the internal job number, there will be a drop down box at the bottom named "job views." In that drop down, choose "count log file (payroll)." Scroll down towards the bottom and it shows a breakdown of every character you are being paid for.
Worked DQS, different MTSO. Doing just this showed me - MTSO was stealing lines from us. nm
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x
Btw, MM has always checked out spot on. - nm
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n
Yes, the report body always checks out as legit, but not what I am refutting. - dnr
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I am wanting to see the count the _client_ has on their invoice and compare it to the count I was paid for. Not being paid for ADT work (headers, footers, cc) and whether the client pays for this is my point. My other point is there is a line count program that can count those lines in the format delivered to the client

The stealing is not occurring in the body of the report.
Well yeah, MM is being paid for headers and footers and - we are only paid for body of report.
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I thought everyone knew that.
Where did you get that info? - dnr
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If that is verifiable, this is another type of manipulating line counts. The client`s and MT`s line counts should be exactly equal. If this is verifiable other than by word of mouth, time for another lawsuit.
What law says client and MT counts has to be exactly - equal? They can charge however SM
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they want and they can pay however they want and the two can, and are, worlds apart. How is this manipulating lines? Heck, even MM employees wages are not exactly equal. SOme make more than others for doing the same work. OOOO, another reason for a law suit (geesh). Nowhere in my contract does it say I will be paid for the same exact lines that the facility is billed on.
Yeah, call a lawyer about this. I am sure they can - use a good chuckle. nm
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x
I think ADHI is the one chuckling. - dnr
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They were the recipient of our restitution in the past.
Huh? What does this have to do with differing client - and employee line rates?
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x

That's their lame effort to justify this backhanded way of stealing. - dnr

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This story I have been given is that their line counting program can count headers and footers. To that, I say is a bunch of bunk. When you look up a report that you have done in the past the output view choices include what you see in DQS, rtf and the client's view. One of those views comes up as a word doc. Sylcount can count everything, including headers and footers in rtf and in word docs, but MM will only use their own counting program creation. I truly wonder if the client gets charged for headers and footers. I would like to see the billed count for any document(s) I have done. MQ/MM is the only MT employer I have ever worked for that did not pay for headers & footers (ADT entries) and for cc info entered.

Only paid for black characters, not headings - because they are red.

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but Im sure client is paying for those headings, we just are not compensated for them.
I am talking about headers and footers, not headings. - dnr
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We are paid by the printed black characters, not the color on the screen.
Sorry, didn't see you had already addressed this to the - person thinking read headers are not paid.
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x
Oh brother, of course we are paid for headings - that are red,
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they are not red when they go to the client, that is only for our screens to help us see the formatting easier.


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