A community of 30,000 US Transcriptionist serving Medical Transcription Industry

I don't know what MM paid for their ASR program but they need to get their money back - anon

Posted: Dec 06, 2013

ASR for this company is a total joke!!! It gets worse every single day. Remember when they said it would "learn." Well so far, it isn't learning!!!

I think all ASR systems are the same - poorhouse

[ In Reply To ..]
There is no way that any one system can "learn" multiple different dictators. Just once, I'd love for the docs to see what ASR spits out...they are under the impression that they're perfect, thus their ASR dictation is perfect. HA.

It is MM's own ASR! Need to fire everyone in IT. - OMG

[ In Reply To ..]
IMO, they should be ashamed. IT keeps working on it, along with Fluency, and they seem to be "breaking" it more and can't figure out how to fix it. I am so tired of the newer twist of HEENT: to H ENT, plus the ever-growing insertion of text never dictated.

blow off steam - poorhouse

[ In Reply To ..]
When I'm told to call the # for assistance, I make them repeat themselves and when they cop an attitude with me I yell back at them. I so hope those g-d calls are being recorded!!!

I know right? - Dragon is like $100

[ In Reply To ..]
but they are so deeply invested in their little experiment, there's no backing out now.

Making ASR work - poorhouse

[ In Reply To ..]
would require a speech engine for each dictator...not gonna happen. That's why Dragon works well for single users...it actually can "learn" their speech patterns, but I guarantee you that not even Dragon is perfect every time. Why? Because humans are not perfect...GIGO.

I know they don't want to, but they should have a file for each dictator. - good business practice

[ In Reply To ..]
They claim it is too much work and takes up too much file space. Heck, either they want it right or they don't care, and, judging from my encounters with them and the quality of their work, they don't care.

Go back to STRAIGHT TYPING , it works, it is not broken, why fix it!! nm - CONFUSED

[ In Reply To ..]
..

Are you kidding? They want ASR as the amt they pay us per line is half - anon

[ In Reply To ..]
They don't want us doing straight typing, more money out of their pockets.

ASR - haha

[ In Reply To ..]
Why do you think I left Medquist, MModal whatever you want to call them. What a joke.

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