A community of 30,000 US Transcriptionist serving Medical Transcription Industry


How do you send NJA to schedule compliance - never heard of them!! - Annie


Posted: Sep 01, 2014

And I've NEVER done that!

? What? Your question does not make sense - nm

[ In Reply To ..]
n

What company do you work for? SM - Old Anon

[ In Reply To ..]
Best to ask your supervisor(s), and no one here can answer your question unless we know who your employer is.

What we were told: - sm

[ In Reply To ..]
Clock out & clock back into Work Availability for 6 minutes only, then clock back out. Send a Remedy ticket for NJA, and copy the request number they give you upon submission. Edit your Work Availability punch to add the request number. Then submit a leave request for either PTO or excused absence & include the Remedy request number there as well. We weren't told to email anyone, or anything about "schedule compliance." But the whole process is a MAJOR PAIN IN THE BUTT and takes a lot longer than 6 minutes!! (This is the same procedure that's on the MM website.)

I only send to compliance coach because she is a pain and I do not want to hear from her - nm

[ In Reply To ..]
Nm

Don't have a compliance coach yet.... - Debs

[ In Reply To ..]
I'm sure it will happen soon enough...LOL

Maybe I should've emailed her too, but - sm

[ In Reply To ..]
then sometimes you'll get a nasty email telling you not to bother her with things like that, so you really can't win with her. My plan is total avoidance of her.

Strange...I tried clocking in under WA and - my sup freaked out!

[ In Reply To ..]
Said I was only supposed to clock in using productivity ONLY! omg I was wondering why there were even options on that screen, for Pete's sake! I was told to add the 6 minutes to my card and use WA there. Nothing about attaching the Remedy # at all.

I laugh at this f*ing place.

Annie, are you able to - susan5

[ In Reply To ..]
get into Remedy?


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