A community of 30,000 US Transcriptionist serving Medical Transcription Industry


To Employers: My Pet Peeves for the Day - MsMagoo


Posted: Nov 10, 2010

Dear Employer: 

Please make client sheets clear.  I am so tired of reading a client sheet over and over trying to understand how something is supposed to be done.  There's got to be a better way.  Don't put information in one area of the client sheet and then an exception to the rule somewhere else.  I read through the instructions until I find what I need, if there is an exception to the rule it should be where the rule is, not somewhere else in the instructions.

And when I ask a question, please don't reply with "the client sheet clearly states."  It doesn't clearly state or I wouldn't be asking.  I'm busy too, I wouldn't waste my time or yours if I hadn't already exhausted other means of getting my question answered (which, by the way, I am not getting paid for). 

It seems pretty obvious to me that the best productivity for transcriptionists and employers is for transcriptionists to have a few accounts that they become very familiar with.  I don't mind learning an account and all its varied little exceptions to the rules as long as I know I will be putting all that memorizing to good use.  Don't take an account away from me just when I get familiar with it, or add so many accounts to my pool that there is no way I can remember the rules for one particular account.  All that looking things up slows me down. 

Lastly, please keep in mind that different companies have different rules.  I have worked for a company where "verbatim" meant you transcribed exactly what the doctor says, and numbering medications if they were not dictated as numbered meant "padding" and a firing offense.  Please bear with me while I learn your definition of the rules. 

I think for the most part my goal is pretty much the same as yours:  An accurate medical record as fast as possible.  We both win if we work together.  Thanks.

P.S. for MsMagoo. Do not ask us to use BOS if you did not really mean it. - Also see message

[ In Reply To ..]
As MsMagoo stated, it takes time/money away from the MT if she is not transcribing. Reading all the different specifics, writing AM with questions, etc. all costs us money. Whoever manages an account does not have to be a genius to figure out that if you leave the same MTs on the same accounts day in and day out, more work gets done, and every effort should be made to make that happen.


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