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Someone explain to me how I am supposed to return my equipment to a company - SM

Posted: Oct 30, 2011

that immediately locked me out of company email and no one is answering the phone at corporate headquarters?

I resigned a week a couple of weeks ago. It was all very cordial and professional. I sent an email outlining my reasons for leaving, thanking them for the opportunity to work of the company, and closed with please let me know how and to where you would like me to ship your equipment.

I get an email basically accepting my resignation and informing that someone from the tech department would be contacting me to let me know the address to ship to and also get me some shipping labels. I figured I would be contacted immediately, but no one contacted me. The next day, I tried to log onto the VPN and into the email to see if maybe they had sent me an email and I was completely locked out. Okay, I can accept that there are security issues and I am no longer an employee. So I tried to call the office and no one answers the phone. I have tried to call once a day every day for the last week and a half and NOTHING!

I am due one more final paycheck from this company and I am worried that because I have not sent back the equipment, they may withhold my check, but I have no way of getting any information regarding this one way or the other.

I'm really quite disgusted with this company's lack of communication which was one of the big reasons I decided to leave. Do upper management stiffs know how to be professional anymore?

Just went through the same thing myself but - anon

[ In Reply To ..]
...but my company emails are not through a company email system, so I sent a note to the IT department and they got back to me within 30 minutes (probably less, but I wasn't exactly laying in wait).

Request a receipt on emails sent to them so you know they got it/read it. I foreward selected internal email to my outside email when on a job set up in that manner.

Check their website. If you end up having to send it to a general address listed on their site, use the owner's name and request a signed receipt. Insurance is really cheap and I'd get some - no muss no fuss.

Good luck - I hope you have no problems getting your last complete check - no surprise deductions for the instrument.

And - Old MT

[ In Reply To ..]
I would print out the final tracking information after they've signed for it on the other end, then keep that forever. It has the day, date, time, and person who signed for your computer.

Returning equipment - Cinda

[ In Reply To ..]
I wouldnt worry about it. They will eventually contact you, especially if it is MQ, takes them a while.

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