Patient Appointment Scheduler - Work From Home - Lori Posted: Oct 15th, 2015 - 4:38 pm
American Health Connection ( http:// americanhealthconnection.com ), is headquartered in Beverly Hills, California, and is a national healthcare call center. We are currently seeking full-time, nationwide Patient Communication Specialists to work from home. Once hired, this individual will communicate with patients via telephone, schedule appointments and sometimes follow a predefined script.
We are a family oriented establishment that promotes sustainability by offering a flexible work environment, a competitive salary, and a generous benefits package.
To become a successful Patient Communication Specialist you will need the proper headset equipment. Visithttp://americanhealthconnectionheadsets.com/ for approved list of headsets at a discounted rate.
We currently have full-time hourly positions on first, second and third shifts.
Patient Communication Specialists work from home.
Required Skills & Experience:
• Minimum 2 years recent experience in medical-oriented scheduling environment - preferably large physician practice or central scheduling
• Bilingual in any of the following languages: Spanish, Mandarin, Polish and/or Cantonese
• Adept at handling large call volumes, preferably with use of VOIP call systems
• Working knowledge of the following systems: EPIC, Cerner, and/or DHS
• Efficiently schedule radiology and diagnostic procedures
• Proficient capability with pre-registration and insurance verification
• Experience with basic insurance guidelines
• Excellent communication skills, customer service skills and phone etiquette
• Ability to multitask - with basic knowledge of PC common applications
• Demonstrated, proven ability working in a home remote environment - with dedicated office space that can be closed off by a door for security
You will need to upgrade your system and your internet connection if the following minimum system requirements are not met.
• Antivirus Protection with current subscription.
• Desktop/tower PC with 22-inch monitor. No Laptops.
• High-Speed Internet with modem and ability to directly connect modem to PC.
• Internet speed must be able to meet speed test minimum of 20 download & 5 upload. Run speed test at www.speedtest.net. Ask your provider if an upgrade would help?
• Operating System: Windows 7 or Windows 8.1 (64Bit/32Bit).
• Intel Core i3 or AMD equivalent Processor 2.4GHz or higher, minimum of 4GB RAM.
Apply only using the link provided. NO PHONE CALLS PLEASE.
We take pride in having a diverse workforce and all employment decisions are made without regard to race, religion, color, gender, age, national origin, marital status, mental or physical disabilities, veteran status, sexual orientation or any other characteristic protected by applicable law. American Health Connection is an equal opportunity employer.
LINK/URL: Patient Appointment Scheduler - Work From Home
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