You completely distorted/misinterpreted what SynMT said. S/he never said they didn't want to do ops, simply that they felt overwhelmed with what they had to do. From doing none to doing all specialties.
Look it this from a different angle. Let's say your current hourly production is 125 lph for straight typing and 250 lph for speech. Tomorrow, you're told that your new requirements are 500 lph for text and 1000 lph for speech. How would you feel?