A community of 30,000 US Transcriptionist serving Medical Transcription Industry

9 p.m. and it all goes to India - ProudAmerican

Posted: Feb 19, 2013

My employer won't admit it but all of this month the work on my account will go from 50-75 reports well within TAT to suddenly nothing and this happens between 9-9:15 p.m. Typically that volume of report would last me and the others on the account until 11 p.m. or midnight. Ironically I note that 9 p.m. in the US is equal to 9 a.m. in India. Why don't they just admit they're giving work to India and stealing it from us, leaving those of us scheduled to work until 11 p.m. with maybe 1 or 2 reports that trickle in to do?

Follow the sun mindset - nm

[ In Reply To ..]
Is it Nuance?

Nuance won't schedule past 8 PM EST on Follow Sun Accts. - anon

[ In Reply To ..]
So I doubt it is Nuance.

Nuance won't let you near a follow the sun account during Indian MT time. The one I am on allows US MTs to work only from 11 a.m. EST to 8 p.m. EST. We get 9 hours only on that account, not even allowed to flex when OOW.

I disagree. It is happening on my account now. - Never before. I work SM

[ In Reply To ..]
second shift and for the past 2 days it is just gone. Only happened when Nuance took over. OTOH, I read that another big company wants everyone to work 2nd and 3rd shifts. This makes no sense to me. They should just fire us and let India do it all. This would be the right and moral thing to do. HA. What am I thinking?

I have worked on several follow the sun and it is closed to US MTs after 8 pm EST. - anon

[ In Reply To ..]
I wasn't from a buy-out so I don't know what is happening to those accounts. I only know that follow the sun accounts are closed to US MTs starting at 8 pm EST. This is why a day shift at Nuance is so easy to get.

What is happening to your account could be over staffing of US MTs, I have had that happen at Nuance as well.

The only reason MTSOs keep day shift.... - ProudAmerican

[ In Reply To ..]
India MTSOs rarely get their employees to work night shift, which is our day shift. We on the other hand are threatened if we don't work evening/day shift the work will go to India but India can refuse to work "their" night shift and MTSOs bless this and reward them with accounts. Double standards, I know. I've heard that unless clients specifically tell a MTSO that the work may not leave the USA that MTSOs send the work out of the country if they choose and say "they didn't say we coudn't" which I think is morally wrong.

I have heard that MTSOs frequently offshore work even if the - client specifically says not to. nm

[ In Reply To ..]
x

9 p.m. and it all goes to India - NM

[ In Reply To ..]
IF you know this is going on - you know the hospitals/clinics you are doing work for. You know the clients of these MTSOs. Why don't you inform THEM that their work is going offshore???

did you know NM means 'no message' inside your post? - people usually do not open those. NM

[ In Reply To ..]
,

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