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Why all the secrecy surrounding the new exciting - changes, Nuance? You dropped the ball

Posted: Nov 04, 2014

Why is the most important factor in this (compensation rates) such a big secret? Why the silence. Why are TSMs not allowed to discuss or explain? How can you view this as exciting? It may be exciting for those at the top as they anticipate plan for increased bonuses and more exotic vacations. I can assure you, it's not viewed as exciting to those of use actually doing the work so that you may continue to live the lives you've become accustomed to. It's just so disheartening knowing a company this large actually feels in their right to treat their employees this way and at this time of year. Why not just come out with it and see if we all feel it's as exciting as you do? Why all the secrecy?

Train newbies and wait for low holiday work - nn

[ In Reply To ..]
All these new hires with sign on bonuses have to be trained and then the usual lull during holidays will make it easier for Nuance to handle the mass exodus when the cut our wages and increase our QA requirements to an unrealistic level with their substandard speech recognition they have us use.

My best guess is--sm - anon

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Someone had a brain child of coming up with a new improved compensation plan and someone say, hey, what a good idea. We will announce this )ct 1st. That somebody wanted to use all their "learnin" from grad school and make a complex model. Then, when that model was applied to all the various platforms and complexities within the company, whoa, it was not pretty. They also just pulled dates out of...somewhere...for the implantation that really had nothing to do with the realities of dates that the company already uses (you know, the already long established pay periods). It never occurred to somebody to say, perhaps just do a percentage across the board (you know, simple). Even a COLA or 2% would be something you could say, hey, we gave you something. You likely just have some MBAs trying to come up with something new for an industry that is on the way out so that they can put that compensation plan development on their resume when they move on.

That memo was not meant for us. - funny

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If I remember correctly, it started "Dear Colleagues". That memo was sent out to everyone by mistake. It was meant for the big decision makers. That plan was still being formulated. They would never admit that they "nit-pick" us. They are embarrassed that it went out and will stay quiet until they are ready to roll out their plan. That memo will probably never be mentioned. My guess is it needs to start the first pay period of the new year so that is why it would be announced on Christmas which is ridiculous unless it were actually a "gift". Fingers crossed!!!!

Question: Who manipulates with promises? - sm

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Answer: Abusers.

That is so far from the truth. Believe it or not, - Nuance considers us their colleagues

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It was meant to go out and they really believe this is exciting and beneficial. It's an exciting secret though. They probably just need to first calculate their upcoming vacations, bonuses, new car purchases before they through the change leftover in the can that will be our pay.

I disagree, I've been around a long...time and - elly

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the stuff in that memo was not meant for our eyes. There were many new terms that they used that I have never heard before, those are terms the higher-ups use with each other. When they send us information, they do not reveal to us how they arrived at that information. How easy is to push the button and disseminate a memo to everyone by accident, it happens!!!!

Still not true. The Enrich stuff being released - each day pertains to this info.

[ In Reply To ..]
Apparently that was the first phase. In fact, if you reply to that email with the address for questions, you'll get some answers, some vague, but some specific to the email. All those "terms" are incorporated in the Enrich training that is being put out daily and is apparently what they consider the first "phase."

It shouldn't be a game of trying to get info if.... - elly

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they in fact had new pay structure to release, it would be been done, none of this cat and mouse game stuff. When they announce, it will be a big thing, you will know it, we are not dealing with a mom and pop company, this is big business type stuff. When they want you to know what you will be paid in 2015, you will know it.

email reply - anon

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I DID reply to that email with questions about the terms in the letter that I didn't understand. Nothing.

Me too. I replied to that email and asked them ... sm - rt

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at the very least when we would know what the new pay was. I also asked them, with open enrollment going on, how we were supposed to make informed financial decisions if we didn't even know what our pay is or is going to be. Again, nothing. I guess you are just supposed to make blind decisions. I am going to make a BIG one here in the next few days.

Good luck to all of us. My TSM says she doesn't know anything at all about the changes; I don't know if I believe her or not.

Isnt that what they did to WebMedX - a few years ago?

[ In Reply To ..]
They knew a change was coming and yet they had to decide their insurance before the change? Seems like it was WMX, anyway.

I think we just had finished open enrollment and then sm - acuteMLS

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they announced changes in the pay structure, which is just as bad because again we locked ourselves into something without the benefit of knowing changes were coming.

If TSMs are smart they will realize they are next on the - chopping block. They will then know how

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all the uncertainty and lack of information feels but I believe their demise will come swiftly actually. They need to remember, no need for chiefs when there's no Indians, no pun intended.

There's nothing the TSMs can do about this. - sm

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They're just doing their jobs. Before anyone accuses me of being a suit, I am not. I am an MT in the trenches with the rest of you and have been for a long time.

The non-response is even more ominous than - the "exciting changes". - s/m

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I'm betting it'll be far worse than just a different pay scale. Lots of onsite places completely closed up their MT departments last year during December and January. My gut tells me it's going to happen again, only on a much larger scale. Time to get out.

Memo - sufferinginsilence

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Did anybody notice the phrase "PATIENT Premium Compensation Plan" throughout the memo as opposed to MLS Premium Compensation Plan"? I agree, I don'tt think it was meant for us.

Nothing more than smoke and mirrors. Attempting - to appear they care about the patient

[ In Reply To ..]
and producing a quality document. Incorporating PATIENT into this garbage thought up is just another PR thing to boast to their customers.

I'm so excited I'm incontinent but can't afford diapers! - mwah

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no text

"Memo not meant for us" - but

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in the e-mail is this:

"bcc: All North America NTS team"

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