A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Think we should check Fiesa regularly - Dotty


Posted: Jun 18, 2014

Got your attention!  I know it is a pain in the rear to check Fiesa, but I was thinking we for the most part just sit back and let these nasty QAs attack us, lose us money in bonuses, make us feel  worthless.   It is like saying to an abuser "it is okay to hit me, go ahead and I will never say a thing."  We need to fight back.  We need to take the bad QAs to task and point out their own mistakes and stir things up for them and let them see how it feels.   I have had many critical and major errors reversed.  Make them feel bad about themselves.   I think they feel mostly they will not be challenged.

I have to say there are some nice QAs I have come across who do score fairly, but there are a number I feel are just too nit-picky, so I am not out the get the many fair QAs out there, just the ones that seem downright nasty.  All I want is fair.

Anyone up for the challenge even for a couple of weeks?  See how many things we can get reversed and keep them on their toes.  After all, according to Nuance it is our job to do this.  Lets not sit back and take this abuse anymore from QA.   I know it takes your own time, but I am tired of being apathetic and just meekly signing my initials in the box.

Click "like" if it is something you would do even briefly. 

 

 

 

 

I do not have the stomach for Fiesa or doing battle - with QA

[ In Reply To ..]
Sorry.

I agree.. I just don't give a crap anymore.. - sufferinginsilence

[ In Reply To ..]
I just do my time and sign off. No Fiesa (unless my TSM badgers the "team") no Enrich, no extra time. No reindeer games (MT week) Nothing!

Don't give a crap - Me either

[ In Reply To ..]
Just a waste of time. I was hired to transcribe, not to do something that ends up demeaning me and every other MLS.

I always contest things that I find are wrong - disquiet

[ In Reply To ..]
I check FIESA only in the morning before my shift. I have found many things that I have contested and gotten reversals for. This is something everyone should do! The QAs are not perfect either and they do need to be held accountable just as much as we are.

I would but--sm - anon

[ In Reply To ..]
the platform I am on has no way of verifying if the mistake is legitimate. Is the age typed wrong because I failed to verify or because of some other factor? Then, my blood would get in a boil because having the age 1 year off on a middle aged person really is not a 3 point error, it is not critical.

If we are going to use the abuser analogy, the best thing to do is to leave one. I am working towards that goal as I have no hope that this abuser is interested in reform.

I agree with the post above me - anon22

[ In Reply To ..]
The only solution is to leave your abuser. Challenging them only makes them angry and vindictive. I challenged a QC error and 2 days later got 2 major errors. Just like clockwork, boom more errors. What's the point, why waste my time? I am investing my time in training for another career so I can leave this all behind me. I'm not wasting any more of my time or energy than I have to.

They have to go through your supe. - Good luck with THAT!

[ In Reply To ..]
If they will not even give you work, why would they try to help out in this regard? I do not think it is worth it for the MTs with crappy people above them.

FIESA has my morale right in the toilet - and

[ In Reply To ..]
feeling I have to defend my work after 25 years of experience is SO demeaning. I CANNOT go back and relisten to reports so I send all post audit errors to my TL for a relisten. I don't initial anything. Why would I if I can't verify it myself?

I think a complete 100% boycott of FIESA by all employees would get their attention more than anything else!!!

I check it, but NEVER sign off on it. - sm

[ In Reply To ..]
I go in once a month to check for reversible errors. If it is an error I feel I made, I let it go. Most of mine are just stupid typos, but the gestapo just loves to mark me down. I guess it makes her feel good. I'm about 50/50 on getting them reversed. I NEVER sign off on them and will NOT do so even though I have been told to do so many times. Oh well, so be it. FIESA gestapos are paid with the money they took from us. Let's see them do work and not get paid for it. I look forward to being bought out by Samsung, Apple or anyone for that matter. I just can't believe that any other international corporation would treat their people with such little respect.

Then apparently you've never heard of Foxconn, suicide nets, etc - Apple sweatshop in China

[ In Reply To ..]
I do not wish to be sold to another software company, no thanks. We need to be sold back to medical field from whence we came and where we belong. VR is merely a tool!

Wow! I know now. - SM

[ In Reply To ..]
Thanks for the heads up.

Fiesa - Backwoods Typist

[ In Reply To ..]
I have given up on checking Fiesa. Im tired of it. Besides, there should be a 2-stage QA check to make sure of what they are hearing instead of just one getting ahold of it. At least if 2 people hear it, that is evidently what they were saying.

Like one poster said, Fiesa has my morale in the toilet. Most days I feel physically ill before signing on for work and cannot concentrate because I just KNOW that QA is gonna find something wrong with what I did. Every day I get a CPSE email. I just dont care anymore. They do this intentionally to keep us from earning over minimum wage so they can give the CEO that big fat 37.1 mil paycheck to keep his mistress quiet and buy his wife a new Mercedes every year as well as live in his McMansion. What about the little people down here that GOT YOU THAT PAYCHECK?

To go from the wages of a skilled worker to that of an unskilled is a slap in the face. Its not like just anybody can walk in off the street and do our jobs. I figure if Im being paid unskilled pay, I will go work an unskilled job (convenience store, fast food) as at least I wont have the stress to deal with of doing something "wrong" or having to do work stuff on my own time.

I am training for a new career and cant wait to get away from this for good.

You make an excellent point!! Unskilled pay for unskilled work. - sm

[ In Reply To ..]
Brings to mind that old adage, "You get what you pay for."

If they don't care about us and whether or not we live in our homes or on the streets, why should we care about them?

Checking FIESA - YB

[ In Reply To ..]
In my region, we don't have a choice. We're mandated to check DAILY! 99% of these corrections don't get reversed though.


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