A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Please be honest..... - anon

Posted: May 23, 2012

How do you guys like working for Nuance? Do they offer flexibility with schedules?

Thank you for any information you can provide :)

boy you guys are a helpful bunch! LOL!! - Holly

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NOT!!

flexibility - Curious

[ In Reply To ..]
I hope some legit responses are posted here as I am very curious about this myself. My dept has been "acquired" by Transcend/Nuance, and as long as I get in my required hours per day, I don't see why they would care. Do they?

Flexibility - Nuance MT

[ In Reply To ..]
They are not very flexible. Just got an email earlier this week about being required to work our schedules and only allowed to make up time during a very short window on the weekend. You can't go by the "as long as I get my required hours per day, I don't see why they would care." Some managers are more available than others. I just got a new manager who actually responds to emails and questions. My previous manager never responded and was pretty clueless.

I'm not that happy. - nuancemt

[ In Reply To ..]
I started with them about 6 months ago. I was told the account I would be on was 50/50. It's not. It's 80-90% VR. I am making half of what I made last year. My team leader never answers my emails. I told her I had to be off for a few hours taking my husband to the oral surgeon. She never acknowledged my email. I left anyway.

Has far as schedule flexibility, I was on 2nd shift - 3:00 to 11:30 EST and I hated it. I'm a day person. The earliest I can start is noon EST because my account is in CA. There is no work I've noticed early morning hours. The majority of the work comes in late afternoon for me.

I just clock in and do my job. It's temporary right now as I am job hunting for something else.

Be prepared for crappy pay. And if you've never done VR, good luck to you. If they would just pay better, we wouldn't be bitching on here.

. - .

[ In Reply To ..]
.

Thank you - anon

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I am coming out of the same type of situation at MModal, so I do not want to jump back into it. Thank you so much for being honest! I know not to take time doing a test for a company I do not want to work for.

Thanks again!

No flexibility - sm

[ In Reply To ..]
unless it is an emergency... you have to work the entire shift as scheduled.

Some managers are much better at communicating than others. If you get a good manager, you will be happier. Still, the pay and lack of work is a concern. If you want a paycheck on time, that's what this company offers.

I don't know if they hire IC or not, but I do doubt it.

My 4 cents (per line).... sm - nuance mt

[ In Reply To ..]
I also am not happy, but I don't think we are going to find happy with any company right now. The VR has completely ruined this career by giving them the opportunity to reduce our wages and treat us like we work in sweat shops. Five years ago I made 35K, then VR was introduced. Last year, I made 15K. It's absolutely ridiculous! I did not go to college and acquire 14 years' experience to barely make ends meet. In this career field, it seems we are going DOWN the ladder instead of UP! I am scheduled Sun-Thurs; however, there is NEVER work on Sundays, so I end up having to be home all day Sunday checking for work and then come Friday I have to work on my day off to make up for the work I didn't get on Sunday, because even though I have to be chained to my desk, I don't get paid for that, so I am working 6 days a week, only getting paid for five, and my income has decreased by more than half. I am a slave to my desk and being paid pennies to do so, literally. This profession is a dead duck in the water!

oh yeah, and get this... - nuance mt

[ In Reply To ..]
One Sunday, I was out of town and called my boss to see if there was any work. If there was not, I was going to spend the day at the amusement park with my daughter instead of coming home to work since it was a 2 hour drive. My boss told me there was work, so I drove all the way home.... TO DO ONE JOB! I was so upset. I have been with Nuance for 2 years and this is the way I get treated. Do I even ask for a raise? I'm afraid to.... This is just another example of corporations taking everything from the little man. I just seen an article that Nuance claims in 2013, by acquiring Transcend, they will be raising their revenue 140 million! Really, Nuance? And you can only afford to pay us 4 cpl? I really hope this court case that started with Transcend changes some things in this field! They cannot continue to treat us like this. Kudos to the ladies who started that case! They have my complete support!

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