A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Nuance vs MModal - former MMer
Posted: Dec 12, 2013
Justcurious - at Nuance, if you fail your audits, do they put you on 100% QA and reduce your salary as they do at MM?
No - new but old
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I have fallen below a couple of times and they just put you on 100%QA but they don't do anything to your pay at all. They might ask you to do a couple of classes depending on your TL
Well, of course not getting the bonus - is effectively reducing your salary
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That seems to be always their goal. Once they fiddle it so you are below 99% they usually leave you alone for awhile. It's all about taking money off you with Nuance.
When you say "fail your audits" do you mean FIESA errors or something else?
Don't know what FIESA is but - old and burned out
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MM will audit your reports (more and more frequently lately) and fail you for about anything, e.g. leaving out insignificant words like "the" or "and". When they require 99.6% accuracy, they can fail you for just about anything. They will then put you on 100% QA and reduce your salary by 3 cpl. It seems they are doing this to those who make more than 8/4 although some say it hasn't happened to them yet. I suspect it is coming.
It never happened to me. I never had an audit with MM and - I was making 10/6. I quit because
I left MModal when they took over a company I was working for, so really I was only with them for about 2 weeks. Now I'm working for a company that Nuance is taking over. I applied for Nuance and I've been offered a job with them. They are already so disorganized. Just faxing in the paperwork to them has been a nightmare. The recruiter is scatterbrained. The HR dept keep changing things and not faxing me the correct paperwork on what I need to g ...
Rumor has it that now Nuance will purchase MModal!!! OMG... There will be no other company left. Nuance is horrible and now with joining hips with MModal it will be worse for all of us.
I left MModal and now with Nuance and things are not better. MModal will just continue to ruin the industry and send everything offshore or to VR and pay us pennies for our knowledge and hard work.
I am tired of sitting around waiting for work only to now be told that MModal will most likely be taken over ...
I'm a Nuance employee and know that our companies are constantly competing to be the biggest and (probably) cheapest out there. So I often will watch this board for trends and other stuff that the big Nuisance will pick up and do themselves.
Lately I've been seeing a lot of comments about your quality requirements, either being above or moving down to (what could it have been before???) 99.5%. I'm assuming our scoring is fairly similar, where minor errors are a ...
And I can tell you with certainty that M*Modal is waaaaaaaay better to work for. The pay is rotten just like everywhere else, but I have always been treated with complete respect by my bosses and co-workers. Nuance is the worst job I've ever had, and I've been working for a long time. They try every way they can to beat you down. Their QA is the worst I've ever experienced. I have nothing nice to say about them at all. ...
Or just a board for MTs in general? I've never spent a lot of time on here until recently, and the more I read, I started thinking it was really only for those of you at those two places? I've gotten good info from here and looked for jobs once in awhile but did not want to intrude if it was mainly focused on those two companies. ...
eliminate the third biggest so now they have a bigger carrot to dangle. Face it, Nuance's healthcare is just a drop in the bucket of all their endeavors. ...
It would be great if the CEOs of these cheap miserly companies had to trade places with us worker bees for a week or two like on the TV show Undercover Boss and see how long they would last. That would be an eye-opener. ...
I can't wait to see who wins the war and which one is left standing. Two classic examples of money hungry, worthless management companies I have EVER worked at. I hope they BOTH wind up in the trash can bankrupt. I only wish MTs could band together and make that happen sooner rather than later. This is all just so senseless. Ruination of lives..... ...
I want to work for their biggest competitor and hopefully help in taking contracts away from Nuance and causing them to feel the financial losses that we have been feeling for quite some time.
There has to be some company who is growing fast and obtaining some of their clients. Anyone? ...
I am currently an IC but seeking an employee position that offer a good workflow, decent insurance family rates and retirement plan. Do any of these 3 companies offer anything like this? I hate going back out into an office but may have to. It has occured to me as I am getting older that I have no retirement or decent insurance so something has to give. Opinions please. ...
From this morning's Wall Street Journal:
M*Modal, a medical services company owned by a J.P. Morgan Chase JPM +0.85% & Co. private-equity arm is preparing to file for bankruptcy protection in the next two weeks as it struggles under a hefty debt load and declining sales, people familiar with the matter said.
M*Modal is in discussions with its creditors on a prearranged restructuring plan that would streamline its trip through bankruptcy court, these peo ...
Wonder why Mmodal even keeps stable of MTs..since clearly they are a VR/EMR company. I wonder if they could get rid of this dead wait of these irritating typists they have to deal with and just move en masse over to Nuance? ...
According to a poster below which has apparently already attended one of the payroll meetings (as the poster posted) for nuance they have decided to keep the incentive part of all of our pay going with an exception that now you have to have over the industry standard of 98% to get a production based incentive.
In addition (if this poster is accurate) they have again cut the overall pay from 8 and 4 to 3 3/4 AND 7 1/2. This is nothing but a bunch of crapploa...an MT who is now getting ...
that fall during the shift. For example, if half of your hours fall in 3rd shift and half fall in 1st shift, do the 3rd shift hours pay more cpl? Or, do all hours have to fall within the shift to qualify?
Thanks,
Yet another sad Transcend employee... ...
I thought they were 2 different services. Everyone is buying out everyone, so who knows. All the small companies have been merged I guess. I thought Nuance was out of New York and were the primary with VR. Maybe one has to keep up with the changes and be a member and pay the dues and go to the meetings with AAMT and be a CMT to keep up with the changes, even though you still get 4 cents. ...
and noticing that it is really not doing a good job lately. I've not usually had problems with it when it comes to regular English-speaking doctors, but this week it has been a mess. It is either not putting in entire sentences or putting in off the wall stuff that sounds nothing like what is being said. I've come to expect that with ESL, but certainly not with English as native language. Weird. Must be taking some time off for MT week. ...
What is MModal company? General typist edit company or Medical transcription company?
This question is bugging me ever since this ASR took over from us..
LOL to wrap it up..
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MModal asks for your SS# on the application process of applying for jobs there!!! Thanks to some of you, I ran ran ran from this place. When I inquired about how uncomfortable I was with sharing my SS#...I was told to just use any number. WHAT?!!? Then why have it there!!! Who in their right mind would give their SS# to a company that hasn't even hired them yet. I agree with the rest of you. RUN SALLY RUNNNNNNNNNNNNNNNNNNN ...
Why is MModal posting job openings, when so many of use are running out of work or worse falling into the pool--what with the pay cuts, VR being paid half even though it takes nearly as long to edit most reports, and the fact that I only get my "primary" accounts about 30% of the time and the rest of the time I am typing from the pool so that nearly every report that comes up is a new facility or dictator, I have gone from making $16 an hour to minimum wage. I cannot afford this. Why can' ...