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More inconsistency with Post-Auditing... - bs
Posted: Jan 04, 2015
Late last week I recieved an email communication about how they will only audit reports that were transcribed/edited during the current work week, only to log on this morning (I'm off Fri and Sat, so Sun morning is the 1st day of my week) to find that I had a post audit score below 99% that was audited on Saturday, so obviously it was edited last week sometime. If I don't start my week until Sunday, how on earth can they audit a report on Saturday that was submitted the week prior and say they are only auditing reports done during the current work week? The Nuance work week does still run Saturday to Friday at midnight, correct? I have submitted a reversal request on the basis that it goes against the "policy" that we received last week; however, I'm sure it will not be reversed, and before I've even edited/typed a single line, I'm off their precious grid already. Makes for good motivation to work, doesn't it? I have an invitation to test for 2 other companies and will be doing that as soon as I finish my shift this afternoon. Disgusted.
Date of transcription - Me
[ In Reply To ..]In Fiesa I know you put in the correct dates to look at but also change the Date Type to Date of Transcription. Then run Submit to get your percentage. Hope this helps.
Reports audited are supposed to be counted in the pay period when they were transc/edited s.m. - so confusing
[ In Reply To ..]regardless of when the audit is performed. This report will not count in the new pay period, but will count in the pay period that ended 01/02/2015. Just got an email about this within the past week.
You are supposed to check off the box in Fiesa where it says "date transcribed" when you plug in your search dates for the pay week. Then, that job will not show up on the current pay week scores.
Why are they so far being doing these audits?
Probably because they are also reluctant to pay - Will
[ In Reply To ..]The QC people. Just a guess.
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