A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Just a rant - Anon

Posted: Nov 28, 2013

My days are numbered, I already know. I've given this job the best I could do. After 14 years of no complaints they have broken me with their petty BS, condescending ways, (Feel free to reach out....), then when you do if you're not on the prime list you get no answer or worse false info. Requested part time from the beginning but 35 hours is not P/T to me. Lot of flexing because shift is 11 a.m. - 6 p.m. (I was not made aware I have to ASK if it was ok to flex each and every time until now.) Most business I have to conduct can only be done from 10 a.m. -5 p.m. so have to leave my job to do it then flex. How do you flex when work is low? I've already been OOW twice so far today and trying to cover hours lost from yesterday. IDK, sometime I feel like the company guinea pig. I think their goal is to see how far they can push us before we crack. Well, they can stop pushing me right about now. Then of course we have the "You need to speed up" speech today. Tomorrow I get, "You need to slow down and proofread." speech. Which is it? Today you can't have it both ways. Yes, I understand they want all they can get for the pennies per line they pay but I have to have piece of mind too. As a seasoned MT I was confident in my ability to do this job at one time. Not so much anymore. I think that's their goal. May be wrong but I can't help how I feel. This has turned into no more than a shell game at the carnival for me and many others. No win for most. And yes, before someone jumps up with the "If you don't like it why don't you quit?" Here's your answer to that, because SOME kind of money coming in is better than NONE. I AM looking for another job, but never MT again. This company is like PacMan, gobbling up as much of the workforce as they can and spitting us out like watermelon seeds. Congratulations Nuance, you have done it yet again.

Pacman - sm

[ In Reply To ..]
Every time they take on an account, they have to take the MTs who were doing it. As soon as the easy work can be done by SR without editing, they need to dump MTs. They harass you to make you want to leave.

They are the major seller of front-end SR. Everything now is preparing for that. They are not acquiring contracts to have MTs type them. They are doing it to install SR there and eliminate MTs entirely.

That is why we tell everyone to get out.

Just a rant - 7thchild

[ In Reply To ..]
I can relate 100%. We are being chewed up and spit out! For a long time I was getting the quality speech. Now I am getting the quantity speech. Did you get the email yet telling you to attend Enrich classes because you're not producing enough? Now my manager wants to talk to me about how to increase my productivity because I'm just "not cutting it." HONESTLY, at the risk of sounding extremely paranoid I am beyond shocked of some of the errors that come up on my FIESA reports. I have become extremely paranoid about the account I am on, does the dictator need a cosigner? Does the account number match? Is this location (business entity) correct? And yet, it comes back that I messed it up? I too often feel like some of these errors are planted by them! And yes, I look for a new job every day, but have lost hope for finding something at home. Thank God I am not the breadwinner in the family, but my family does need my secondary income, as little as it is.

does your TSM have the initials MS? If so, - justme

[ In Reply To ..]
get ready. You're probably being set up for a big kick to the curb. Sounds like my old account.

justme - Anon

[ In Reply To ..]
I already know my last day, so no surprise. I think they just had to twist me a little more before cutting me loose because I refuse to quit.

7thchild - Anon

[ In Reply To ..]
Oh yes, the fabulous ENRICH. I asked my supervisor which of those lessons would best aid me in reaching the goals they had set for me in a short amount of time. Answer: (Not verbatim) Just go through them and take whichever ones you think will help the most. Really? This is yet another answer that was unknown to my super so go vague, you know? But, was sure to say ENRICH is available 24/7 , seven days a week

just a rant - motherofcats

[ In Reply To ..]
In answer to that plant thing, yes they can. I lost a bonus over a job that had a document note for a problem. They fixed the problem, did not review because they don't have to, and sent it on to the client and post audit. My boss actually asked me if I was sure the errors were mine! Now, I am saving every report. Just ctl C and save in notebook. You won't get any patient information, and it's quick. I've already been able to get reversals based on what I've saved.

jobs are out there - new but old

[ In Reply To ..]
I am not sure how I stand any longer with Nuance so I just got a second job with TTS. I did not even have to take a typing test for them. I start with them in a week and am looking forward to it. Their pay is better. I am only with them part time now only because I am still with Nuance but really needed more money and also needed a safety net. My quantity was never a problem then they started dinging me for everything, (some were legitimate but others were for not having a comma and not having the before patient in some cases, etc.)so they put me on non DSP which I am off of now but who knows before they feel they need to put me back on. I am my only sole support so I really needed something else. Try applying with TTS. They had all sorts of shifts available and full time.

motherofcats - Anon

[ In Reply To ..]
I am still non DSP. Had a mentor that told me they weren't even supposed to do punctuation. My dings for a comma not being where they think it should be comes from oversees. When I try to get it reversed am told to not focus on the small stuff. That small stuff can kill us score wise. Thanks for the info. Will definitely check into it.

mentor too - new but old

[ In Reply To ..]
My mentor said the same thing. She was great. She did mark off for my punctuation; however, just to let me know where they should go where I was not putting them. I pointed out some things to her that I felt were not fair that I was being marked off for at times and other times it went through. She wrote them all down and was going to check into them. Don't give up. Keep plugging along.

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