A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Isn't it interesting... - Curiouser and curiouser

Posted: Mar 11, 2015

...that on the weekend before a big meeting with the client, there's an OOW situation on both Saturday and Sunday when on previous weekends the TSMs were begging us to work extra since MTs are either quitting or there's not enough coverage in the first place. So now we're being told to make up our missed weekend hours during the week, when it's obvious that the work was outsourced to cover the higher-ups' butts! Why are WE expected to be inconvenienced due to their lack of good management and planning and an obvious attempt to whitewash what's really going on workload-wise?

GOING FROM PRIMARY TO SECONDARY TO TERTIARY.... - mm

[ In Reply To ..]
I am not trying in any way to blame the MLS here...

When we are OOW and we have to "quickly" move to our secondary(s) and then to our tertiary accounts, aren't they just giving our work to others?

I mean, maybe my primary account is someone else's secondary or tertiary and that is part of the reason I am OOW to begin with...and it has become a vicious cycle to which there is no end and no answer.

If I move to a secondary and there are only a few jobs over there, I have taken work from those MLS's..is that hard to understand? Poor management.

And to top it off, lower pay is almost guaranteed because the chances are good of sending more than 10% to QC on unfamiliar accounts.

I will not work OT. I will not work on any "go live" accounts so that I can get paid less for working more. Learning a new account is difficult until familiarity sets in and errors will be made, especially regarding account specs and MD specs within those account specs.

I will do everything possible to work on my primary and secondary accounts only....6 is enough...work off my schedule, jiggle my time sheet, whatever....

Poor management all the way around.

Well said!!! (nm) - I concur completely!

[ In Reply To ..]
x

I agree, there is a huge facility that - always wipes out my primary

[ In Reply To ..]
When they have no work. Last week due to weather they swarmed all over my primary and the rest of us were scrambling for the little bit left on the secondary accounts that had been foisted on us.

That's not fair. Why not give all those on that huge OOW account the garbage secondaries so I get the work on my primary? They can bounce over to my primary when they are done cleaning out the garbage first. Not fair that they get to pick off the good work whenever their account is low.

Terrible management is right.

The so-called flip of the switch! TSMs type in a new pool number - and bingo your work is gone.

[ In Reply To ..]
...they don't even need to justify it in any way and wouldn't tell you even if they did.

Several times I found reports typed by other people after "running out" of work on my primary.

Just lovely isn't it?

OOW - same

[ In Reply To ..]
I have experienced the same thing. on occasion when I have contacted someone about not getting any work and it looked like there were others doing reports, practically within seconds to a minute I start getting work!

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