A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Found out something interesting.... - bshel

Posted: Jan 08, 2013

I was looking for job openings at our local hospital and it's a long story but, found out that they have taken their transcription back in-house. Too many mistakes, not enough quality work, bad turn around times, et al. I am applying today, in person with them. I will offer to scrub their floors if that is what it takes to get back in to transcribing. I know folks who work there and they get a very fair wage, benefits and time off!

Best of luck! and thanks for posting! - nm

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nm

When our hospital outsourced to them - there were a lot of complaints (sm)

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about quality, and TAT was the biggest issue. It was no where near what was promised. Also, even being told time and time again and given samples, the quality of the finished product was horrible.

I tried to explain that there is no one MT doing reports like it was in-house and that the work is shuffled around that no one has time to learn anything but it fell on deaf ears.

They decided to bring certain physicians (the squeaky wheels) back on-site but that's about it. Actually one doctor preferred his own private practice office transcriptionist transcribe his hospital reports, and the hospital allowed it.

I think you would find that in some areas of your hospital that you applied to are still doing their own transcription and not sending it to M*Modal because of these issues with quality and TAT at least for the very small percentage of physicians who even care about their reports. They are few and far between.

Awesome! Good Luck! You can do this. - You gave us hope! :) No message

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:)

I work for a clinic and see reports from the hospital - which are

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transcribed by an MTSO (used to be MedQuist, but they switched; now not sure who). The work is absolutely horrible. The sentences are incomplete. There are blanks throughout the reports. Words are in that make no sense, words are left out that need to be in, past and present tenses are wrong, some is just jibberish..... I wish they would go back to in-house MT's. I would be first in line to apply.

I - bet

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they do. Maybe you could pass the word along to the hospital that no matter how many times they switch MTSOs, the work will be like that. This is the "wave" of the future. The MTSOs starve their transcriptionists and they don't care anymore. They shove lousy VR down their throats and send most of the work to India, leaving only the garbage here in the states. But, this is what the hospital wanted, so it is their fault. When they demand lower prices and keep searching for lower prices, they caused this to happen. All the cost cutting measures that are done by the MTSOs are in the pay to MTs. The big wigs are rolling in dough. They get big salaries and big bonuses and buy, buy, buy more small companies out. Unless your hospital, and others, go back to in-house, this is what they will continue to get, and worse. The more they cut our pay, the less we care. Very sad isn't it.

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