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Fired or quitting? - Abernathie226

Posted: Apr 24, 2015

I've noticed a lot of posts on here recently of MT's talking about their last day at Nuance coming up soon, and that has me wondering: Are most people just quitting because they've had enough of this craziness, or are they getting fired? I'm curious because according to the threats I've been given by my TSM recently, I'll be getting the boot within the next couple of weeks for "schedule noncompliance" for not getting in all of my hours each week.

With the ridiculous changes they just made to the pay grid, typing speed was obviously my top incentive, to move up in the tiers on the pay scale and make as much money as I possibly can (which either way will be a measly amount, so not sure why I'm even still trying). Like many others have posted recently, I'm constantly running OOW during the times I'm used to working, and no way am I going to sit at my computer 24/7, anxiously waiting to pounce on the 1 or 2 decent jobs that might miraculously become available. Most of the time, the only jobs I have to choose from are from the most difficult dictators. My normal 3 or 4 accounts that I always work on have almost completely dried up.

So incredibly frustrated with this pathetic excuse for a job. I used to love my work-at-home transcription job until Nuance bought out the other company that I worked for. Ever since, it's just been one huge source of stress and anger in my life. Needless to say, I won't be devastated if I'm let go soon! But I've been threatened with termination countless times over the last year, so I'm wondering if these recent ones will also be empty threats as well, or if any of you have gone through a similar experience?

Also, for those of you who have been fired or are quitting: Will you be seeking an at-home transcription job with another company, or are you getting out of transcription completely? I've thought about trying to look for other companies out there to apply to, but I wonder if that would be futile; knowing my luck, I'd just end up at a company that would later get acquired by Nuance anyway.

fired or quitting? - Alice

[ In Reply To ..]
It's been a while since I worked for Nuance, but I recall at least one work colleague MT who actually was "fired." In her case, Nuance did not give her advanced notice as to what day it would happen. I believe she was "counseled" in advance regarding the QA score of something like 97%. In my opinion, she was a good MT, but their ridiculously high standards, as we know, are difficult to meet given the poor quality of the dictations. Anyway, they just disabled her ID one day and that was it. In my case, I just had enough of their stuff and quit without notice. That was 2006 and the company was then called Focus Infomatics. I actually felt that the job was bearable "back in the day" when the job was IC, it paid 10 cents per line for standard typing and 5 cents for VR (3rd shift, my choice), and my supervisor was a nice Indian guy. Of course, it wasn't actually totally wonderful back then, and they still played games. I didn't enjoy the fact that my work queue went empty at 5AM every morning when the work was "switched over to India", and I didn't enjoy having accounts go dead or 100% move to India without notice, but it was a job that was bearable back then most of the time. When operations supposedly moved to the USA, it got unbearable. So, in my case, my last day was the day I gave notice that I was leaving. I had had enough.

To summarize and to answer your question, I don't think the fired MTs from Nuance get enough notice to say, "Today will be my last day." Those who know it will be their last day are likely those who quit. However, maybe if they were fired, they can say "Today WAS my last day."

Good point. - Abernathie226

[ In Reply To ..]
Very true. I'm sure a lot of people are fired without warning. In my case, I was given my first verbal warning a couple of weeks ago, and I'll inevitably get my second warning next week. I know this job will just continue to get worse (hard to believe that's even possible at this point!) and work will continue to dwindle to nonexistent, so I guess the only thing left to do is prepare to be unemployed...

That's very interesting to hear that Nuance was up to no good even as far back as 2006! I guess it shouldn't surprise me. What does surprise me is that anyone working here for any length of time has been able to keep their sanity intact; the constant micro-managing of every last aspect of the job and the significant pay cuts we've undertaken has pushed me to my limits. Such a shame--this job used to be perfect.

Fired vs. quitting - ontomaui

[ In Reply To ..]
I imagine there are some MT students that are finishing up their courses and about to go out into the workforce, so out with the old, in with the new recruits. Don't take it personal, it is their way of keeping cheap labor and justifying their "power" jobs.

I quit - Found another way

[ In Reply To ..]
I quit even though my supervisor was happy with my work ethic. I could see the job is going nowhere, and it is no better anywhere else, so I am changing fields. I found a way to fund my retraining (I am training to be a teacher and getting my teaching credential) and am fortunate to be in that position. I wish you all the best in deciding what you should do for yourself.

Good for you! - Abernathie226

[ In Reply To ..]
Good for you! That's great that you were able to figure a way out! :) I agree with you--it will be no better anywhere else, so I see transcription as a dead-end at this point. Thanks for your input, and good luck!

Quitting vs. Fired - Ms. Hattie Nuff

[ In Reply To ..]
In my case, I am quitting. I think a majority of those on here that mentioned leaving are quitting. I don't think they can possibly afford to fire anyone since no one will hire with this company. They are calling MTs who left to come back because they are so desperate. I am getting out of MT completely. The field is dying a slow and painful death. With Nuance, it will only get worse. I see another "exciting" compensation plan adjustment coming soon, probably in June, and they will keep adjusting it until it suits their financial means. In the past there were 2 MT companies I was looking at going to and what do you know, Nuance bought them both out. It is safer to get out completely, as least that is my feeling on the situation. If I were you, I would definitely start saving/printing those emails out. This way you have something to show unemployment. Print everything, their ridiculous compensation plan, you name it! Let the UE people try to figure out what we were making. Good luck to you and to all MTs trying to get out of this dark, cold abyss known as Nuisance!

I completely agree! - Abernathie226

[ In Reply To ..]
I know what you mean. I knew the state of transcription would deteriorate to this eventually... Guess I wasn't ready for it to happen just yet. ;) That's crazy that they are planning yet another pay adjustment so soon! I can't imagine there being too many MT's left by that point!

Another pay adjustment ?? OMG. - mt2

[ In Reply To ..]
I haven't heard anything about this. Are they really considering this? For the past few months, I've started to make a decent paycheck - now they want to change things??? Probably like the other poster said, to cut costs. Actually having to pay out $$$ to some of us. GOD I HATE THIS PLACE !!!

Compensation plan - Ms. Hattie Nuff

[ In Reply To ..]
I am just guessing they will do another adjustment. It is how they work. At this point, I wouldn't put it past them. I pray they don't for the sanity of the few remaining MTs they have left.

I have quit, working outside of home, nontranscription - HangingInThere

[ In Reply To ..]
I decided to find a job outside of transcription and working outside of the home. I have been doing this for 18 years and the industry is only getting worse. I have a good manager, but it is time to leave Nuance and their "changes" behind. I am still in the healthcare industry with my new position, but will not be transcribing and will be making basically $3 more per hour. I do not believe they will fire many people, but will try to get them to quit. Some states individuals would qualify for unemployment, so Nuance does not want to take that chance.

Glad you made it out! - Abernathie226

[ In Reply To ..]
That's great that you found work elsewhere! :) I agree with you--it definitely seems like they'd much rather drive everyone to the point of quitting rather than fire them because of the unemployment possibility.

At this point in time, the most important thing - is to just GET OUT, ASAP. NM

[ In Reply To ..]
nm

Not much longer now... - Abernathie226

[ In Reply To ..]

Well, I got my "final warning" today for schedule adherence. So it looks like my last day might be a lot sooner than I thought it would be! There was another woman on the call this time, other than my TSM, who I'm assuming must be a higher-up; she was ridiculously condescending when it was her turn to go through the long list of everything that I've been doing wrong. I had to really bite my tongue! There were so many things I would have loved to have said to her, but I figured, what's the point? It won't do me any good. Ugh, so frustrating. I can't wait until I'm done with this place--so sick of feeling this way.

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