Email/numbers for Nuance support, etc

stating "a new incident has been created for you # Description DQS user - QA rule What the heck does this mean? There is no more information on the email. Oh brother! Its probably bad :-( ...

I sent them an inquiry about a problem I'm having and they sent me back ... get this ... instructions on how to send them an inquiry. These people are less than useless. Maybe they sent support to India along with our jobs. ...

A clusterf%!@* has been created by the management team. Are they held responsible for MTs leaving the company or running out of work? How about the rest of the management? If team leaders can't answer questions, are they held accountable? What about different dings from QA that conflict. Are the MTs the only people at Nuance that undergo QA? ...

Has anyone had computer problems after having tech support from Nuance in the last couple of weeks? I am having MAJOR ISSUES. ...

I thought they were 2 different services. Everyone is buying out everyone, so who knows. All the small companies have been merged I guess. I thought Nuance was out of New York and were the primary with VR. Maybe one has to keep up with the changes and be a member and pay the dues and go to the meetings with AAMT and be a CMT to keep up with the changes, even though you still get 4 cents. ...

It said they have a desperate need for MTs since acquiring Transcend and asking me to contact their recruitment office. I filled out an online app about 2 years ago but I changed my mind and decided to stay put at MM/MQ. Since then, I've plummeted into minimum wage HELL. I'm an MME and I'm barely getting by. What if I contacted Nuance and decided to work for BOTH? Maybe then I will earn what I need to in order to support myself and my son.& ...

What do they pay tier 3,,,,A lot of ASR or straight typing...And I see they are out of work today,,,is this the normal? Thank you ...

See the link/image below... This was in an e-mail I got from AHDI just now. I couldn't stop laughing. ...

Can someone please provide me with this address? I need to contact them re my rehire status before I apply for another job. TIA! Do not respond via email, I do not use that account anymore. ...

Wow. Posted this on company board but wanted to post here as well - some of you may feel vindicated. LPn ...

I applied for the Multispecialty Clinic position 2 wks ago and have not heard back yet. I received notification that they received my app and testing, but nothing since. I assume I did not get the job, but since I have more than 20 yrs doing multispecialty clinic work and more than 10 yrs doing specialty work, I am wondering why I was not at least interviewed. Any help would be appreciated. ...

Anyone else having trouble? I wanted to email my tsm but i get: Oops! Google Chrome could not connect to mail.nuance-nts.com Did you mean: nuance-nts.com ...

Can anyone give me the email address for Nuance payroll. I quit back in October 2013 and lost access to company email. I need a letter from them stating that I no longer work there in order to apply for health insurance. By the way, minimum wage in New York State is going up to $8 per hour starting in January. ...

Did everyone get the email that said response needed saying we understood? Now no more flexing outside your regular shift hours. If you do not get in your time/lines, you can only flex outside your shift during open flex time, which is Friday 6 pm until Monday 6 am. I don't guess this really bothers me. As long as we can still flex if we don't have hours in. How does everyone else feel about this? ...

For surgical scrotal support, doctor says " a scrotal supportee was left in place." I have googled this, looked in Stedmans GI/GU, surgical and equipment books. Cannot find. I would like to think scrotal supporting, but she definitely says "a". Has anyone heard of this? Thanks. ...

patient has a longstanding history of intravenous heroin abuse, a 300 dollars a day habit. Is it $300 a day or three hundred dollars a day, or 300 dollars a day? ...

I am typing a document and the doc states that the patient took 16 10-mg methadone tablets. How would you guys write the 2 numbers in a row? ...

Has anyone noticed that CCMs don't have 800 numbers anymore? They expect us to absorb the cost of a long distance call to talk to our boss. What us up with that? ...

I've been keeping a Notepad document running of all my job numbers in order to confirm Fiesa feedback (sometimes they get the wrong MT, had that happen 3 times so far, so you need to check that if a correction is not familiar to you) or whatever issues might come up. But occasionally I forget to even log a report, and I realized that I can double-check via Metrics as well as with my ID and date on Search Dictations, so why bother? Just wondering if some don't bother with this and ...

Hi, I have been gigged for this no matter how I do it...I had one QA person that said it should be written 1- x 2-cm and the other one said it should be 1 x 2-cm (which I prefer)..Any experts out there? Thanks ...

I know we should type the sentence below as: Advair 250/50 1 puff twice a day but to me, that looks like it could be confusing when the dosage and amount of med are so close together. I know we're not supposed to do it like this but this is what I type instead: Advair 250/50 one puff twice a day. Am I committing a horrible crime here? ...

How do you type times one week? (x 1 week or x one week) Please help. ...

I just put some things together that are enlightening. MQ/Spheris has 12,000 MT's in the U.S., not counting those overseas. Transcend has 5,000 MT's in the U.S. and another 1500 in India. Webmedx has 1200 MT's. KeyStrokes has 600 MT's. TT has 200 MT's. Softscript has 200 MTs. NEMT has 200 MT's. Transolutions, or whatever they are called now, has 300 MT's. Medware, again not sure what their new name is, has 3 ...

My actual ASR lph and what they say I could do if there wasn't any "inactive" time is usually almost double. I have no idea how I can humanly close that gap. And yes, I am not using the dreaded mouse. I put my nose to the grind stone with absolutely no inactivity due to doing anything other than edit, and yet, I still come up with the lph they report I am doing rather than what they think I should be able to do without any inactivity. Interesting that this time they had a mouse click re ...

Are numbers under 10 still spelled out with the BOS 3 now? Thanks! ...

I'm on a new ortho account. He states: Contusion of the right elbow clinically improving IC9719.42/812.0 plus 923.9. I have no idea what these numbers are for. Are they for the coders and if so does anyone know the right formattting for them? I transcribed just as he said. Any help is appreciated! ...

Never get any help here. Never mind. ...

can anyone give me a clear understanding on what is to be typed in romans or numbers as far as Class, Types, Grades and levels?? Do different work types, i.e., use different ways, such as orthopedics? ...

Last time I was notified numbers were allowed at the beginning of sentences anyway. Really getting to be a PIA.. ...

Email/numbers for Nuance support, etc - ex-transcender

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