A community of 30,000 US Transcriptionist serving Medical Transcription Industry

They don't care - old and burned out

Posted: Aug 16, 2011

How many times do you have to be hit on the head before you realize that THEY DON'T CARE. MQ is on its own path. You can write all the letters you want, contact the president, congresspeople, newspapers, TV, etc. MQ DOES NOT CARE. You could drop dead in front of their executive offices and they would just step over you. THEY DON'T CARE! The only thing that will ever turn this around is if hospitals refuse to accept off-shore work but considering the financial pressures they are under, it does not seem likely. So write your letters, go on strike, march on their offices. THEY DON'T CARE.

Empathy - Robin

[ In Reply To ..]
I hear you shouting MQ does not care. The real question is, what are YOU willing to do WITH OTHERS to make them care? If you are feeling old and burned out, perhaps working with others could be rejuvenating, especially working WITH a professional social worker and organizer who has fought these battles before--and successfully. How do you make a giant care? You make them listen--and there is only one way to do that. Going it alone or giving up is not going to do that. TAKING BACK YOUR VOICE will, in CONCERT WITH OTHERS. MQ will care when it is more cost-effective to pay MTs fairly for SR than not. The off-shore concerns are already being addressed, precisely because we have concrete, no-holds-barred evidence that it is IMPOSSIBLE for offshore work to be compliant with HIPAA. Anyone who knows how the Internet really works, knows this. By definition, ALL offshore work is HIPAA noncompliant.

How many patients would continue to see a provider if they KNEW that someone in India is listening to their medical information? My data indicate that fewer than half would. We are working with state (not federal) legislators to give patients a choice about who hears their medical information, with full disclosure of "business associates." Imagine how hard it will be for hospitals to outsource transcription if they have to weed through each HIPAA form to determine who will, and who will not, permit their medical information to be heard outside that particular hospital!

We are also working with state legislatures to ensure that all MTs will be licensed and/or registered, and that work spaces and work computers are inspected for compliance. We estimate that with requiring registration, we can increase MT pay commensurate with what RNs are earning. Hospitals will have to look elsewhere for places to cut their budgets. Hospitals rarely close per se. They just get absorbed by more cost-effective hospitals.

TAKE BACK YOUR VOICE! Join the movement to ensure SR is equitable with straight transcription!

To Robin: News flash - JMHO

[ In Reply To ..]
HIPAA in the US is noncomplient also with most MTs working from home, where who knows who has access to those computers. I don't know any company who checks out the location of their MTs computers in the household or who does a background check on all who live in the household and seriously doubt there will be any laws requiring them to do so, not cost effective considering the number of MT homes they would have to pay someone to check out and the countless number of people in those households to do a background check on. On my accounts, every report has the SS number of the patient in the demographic information (client preference and not MQ because I asked about it because I was concerned). In my opinion, no different than offshore and certainly makes HIPAA a joke. Does credentialling or licensing make an MT honest and, again, what about others who have access to those computers in all those homes, should they also be required to pay for a license? I just don't see how licensing makes any difference other than some company profits from the fees for such...a big scam in my opinion.

Further, most people don't care where their health records are transcribed. The many times I have brought it up in conversation with friends and family, the response I get is "so what, they already have my credit card information, bank information, etc., and with the click of a mouse anyone in the world can find out anything about anyone they want, what's the difference?" So, I stopped worrying about it because they are right. It is a global society and nothing is secret anymore. HIPAA is a joke.

A USMT can be punished but not an ILP - L&L

[ In Reply To ..]
for HIPAA transgressions. That is about the only difference I can see.

I agree with you! - 100% (no message below) NM

[ In Reply To ..]
x

Robin, you are RIGHT. I'm on your side on this. - Old & Burned Out is too old to care. nm

[ In Reply To ..]
Meerkat

This is what I think about hospital - and off-shore work.

[ In Reply To ..]
I seriously think some hospital accounts do not know their work are being off-shored. I think MQ just sends the work out to India and then brings it back to the USA and make it look like USA actually are doing the work and then charge the hospitals an obscene amount of money for the work being done. If that does not work (accounts are finding out about it and do not approve because they forgot to mention it on their contract) then the ASR comes into play without the hospitals knowing about it and again, paying an obscene amount of money for it.

After all, been with this company for 20 years. The practices they have done are down right evil. For example, overcharging hospitals (how many times???), cheating on MT's pay (how many times???). Gee whiz, how many times has MQ been in lawsuits with companies overcharging and lawsuits with MT's being cheated on pay???

They're the Enron of the medical world. - n/m

[ In Reply To ..]
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