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Ambulatory starting FIESA Monday - !!


Posted: Nov 07, 2014

We have to watch a mandatory training video on FIESA by Monday when it will start.  I haven't watched it yet.  The email said this is tied in to the new compensation plan.  Also, we are going to adjust or schedule.  Before, I had no set schedule.   What happens now if you don't get the quality standard score they require?  I know it will probably change with this new plan, but I was just wondering.   I know everyone hates it from what I read here. 

So sorry for you all. - ss

[ In Reply To ..]
We all went into shock after our good companies were acquired by this monster. If you have been having your work in assigned groups instead of all over the friggin country and some room to breathe with your scheduling and then Fiesa on top of it. That is a triple hit for you. Good luck to us all.

No set schedule? Well I guess now you'll realize sm - acuteMLS

[ In Reply To ..]
what the rest of us have been dealing with all this time.

You will have to strictly adhere to that schedule. If you don't meet quality you'll go on a performance plan and either improve or eventually be terminated.

Sounds like pay will be largely affected by quality scores. - So...

[ In Reply To ..]
If you're really familiar with your account and know your dictators and a high producer, you'll probably do ok depending on how much they nitpick. I get the feeling pay could go up or down based on quality scores. Unfortunately, we all know how subjective QA is. So the thought that your pay could be affected based on what someone else thinks or you left of the words "a or the." Is stomach turning. At least they're waiting till after the holidays.


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