That is my score too 98.99%. - anon

If you were a machine, your quality score would be less than 10% - SB

QA score - mt20years

Comments go to account, which I think is great. - anon

Uh....no one told me not to comment. s/m - nuancemt

Yeah, we were told in a QA meeting... - anon

Good because I did !! We never have meetings except for roundtable..... - nuancemt

Just went into FIESA and I AM SOOOO ANGRY. - anon

Seriously doubtful that QA is told to fail someone - More likely than not...

...no one is monitoring the QA's work and they are not aware that this QA is nit picking your work to death. 

I was a QA/trainer for years and I never had these problems with the MTs I worked with, became friends with and am still friends with today.  I would add or remove commas and other punctuation (or very minor things of that nature that made no consequence to anyone), but I never counted those changes against the MT.  I never even informed the MT that I had made such insignificant changes, unless it changed or skewed the intended meaning of the sentence.  There is so much gray area between one person's preferences for a comma and another person's preference to omit a comma, etc., and it served no purpose to nit pick and haggle over such small errors.  I was never out to defeat the MTs but rather to help them become better.  I also wasn't hired as a grammar teacher (although that was my major in college, lol)... I was hired to make sure the MTs weren't going to inadvertently kill a patient. 

I know it's frustrating and I've been where you are.  I had to pay my dues as an MT first for years too.  You have one QA who always puts a comma before the word "which" (even though it's not always correct to do so) and counts you off for it... and then you have another QA who couldn't care less about the stupid minute punctuation and only focuses on the real content of the report. 

If the QA in question at your job is not practicing these guidelines and she is instead finding the smallest inconsequential errors to count off your reports, report her azz.  This job should NEVER be about a missing pronoun that doesn't affect the patient's care in any way... it should NEVER be about someone accidentally hitting the semicolon key instead of the colon key... it should be about making sure the person lying in a hospital bed isn't being given the wrong medication or the wrong diagnosis. 

Tell your supervisor I said so !!  :) 

Thanks but I am NOT a newbie. - anon

Apologies. - I never meant to imply you were a newbie.

When I said, "I've been where you are," I didn't mean to come off sounding like some all-knowing, more experienced snob.  I just meant I've had this same problem when I was on the MT side of things.  I am no longer a QA, by the way.  I recently quit my QA job and went back to MT mode for another company after dealing with too many psychotic, micromanaging CEOs for way too long - and also because I had to deal with a supervisor just like the QA you are describing, who found every little reason to count off on our monthly random audits.   I just meant that as an MT being overly criticized by QA, I've had to deal with that too. 

I hope things get better or that perhaps you can find a job where you are treated better. 

 peace :)

I suspect they do not respond to complaints about bad - QA because those people save them money. SM

you need to go above her head to the operations manager - sm - current QA

I agree BUT like the MTs have super QC we have super QA - sm - current QA

OMG - sick-n-tired

sick'n'tired - frustrated MT

I'm a WMX rollover who posted a couple of times that - I was getting incentive. No more. Went from

Welcome to Nuance Hades. - mt