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Speech recognition - contemplating a position at MModal - jj

Posted: Sep 07, 2012

Hello: I am contemplating a position at MModal. I understand a lot of the work is speech recognition. Can anyone fill me in on what program you use, is it quick, does it learn to correct mistakes made over and over by a doctor, and do you think you can make $ with a big percentage of SR reports? I understand the pay is less than straight transcription. Many thanks in advance for your opinions.

in a word, no - downtime

[ In Reply To ..]
you don't have to read too many posts here to figure out that the SR doesn't learn a thing and that we are all earning slave wages doing SR. Most agree the platform, DQS, is very good, however.

SR ugh! - old and burned out

[ In Reply To ..]
We are being told that the new SR program will be better because the old one is absolutely awful. I will have to see it to believe it because in all my many years with this company nothing, absolutely nothing, has ever worked properly the first time or performed as promised.

SR - jj

[ In Reply To ..]
probably silly question, but does anyone know when your new SR program will be coming?

SR on 7.0/7.1 - anon

[ In Reply To ..]
The SR program used on the latest version of DQS is the same one we had with Cornerstone, as Spheris was already using the one from MModal, as told to me from someone at the help desk. I have found that while it was pretty decent in Cornerstone, it is working even better in DQS. There are some frustrating things that it doesn't seem to want to learn, but overall I find it much more accurate in understanding the dictator and am not as frustrated by some doctors as I used to be. However, we are still underpaid and underappreciated.

I agree - sm

[ In Reply To ..]
I find that the new version on 7.1 is better for most doctors. Still not perfect and I don't really see a jump in my line counts. My only gripe so far is 7.1 completely messes up one "almost perfect doctor" I sometimes get. She speaks so clearly and it likes to randomly add words in the exam portion. Drives me nuts.

It has never worked properly the 2nd, 3rd, or 4th time either, LOL. - mom2huskies

[ In Reply To ..]
Nothing works properly except for us.

You will not make money - mom2huskies

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On my best days I struggle to make 10 to 12 an hour. Most days I make 8 to 9 an hour if there is work. Also plan on making 4 cpl as a new hire. For this reason I am planning my escape route out of transcription altogether.

SR - jj

[ In Reply To ..]
Thank you folks, very informative information. Food for thought for sure.

speech recognition - new but old

[ In Reply To ..]
I was a very very long term employee with MQ and had to leave them finally because of lack of work and I am now with Nuance (which certainly has their problems too) BUT their SR/VR is 200% better than MQ. Yes there are corrections to be made but pretty much you can get through them so so much faster and at least make up some in your LPH count which is a big thing with Nuance. I don't know what the difference is but that part of their platform hands out is better.

SR - pookbina

[ In Reply To ..]
I worked for Nuance for a little while and I thought really their speech recognition was fairly good. I can't say I thought they were trustworthy about tracking your lines per hour, etc., saying you were short when you likely were not, etc. Not surprised someone would say Nuance had better speech engine than MQ.

Shouldnt gripe about possible wrong line cts if you did nil - to double check lines, verify suspicions. nm

[ In Reply To ..]
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