A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Slow DQS - Struggling
Posted: Feb 03, 2010
I would still like to hear from more of you about whether or not you have problems with DQS being slow. Today was one of the worst days I have ever had. I recently spent over 3 hours with support but no one has a definitive answer. I can tell you all that when Kaspersky does a virus scan, you cannot work at all. You may not even be able to get into Schedule Source to sign out. No one in tech support can tell whether it is my computer, my DSL, or some other reason and I don't want to go through the trouble of setting up a new computer if that is not going to solve the problem. Any thoughts? Thanks.
can't - they
[ In Reply To ..]switch you back to McAfee? I'm in the North, and we never had to make the switch in virus scans (crossing fingers). Otherwise I think I might be tempted to turn it off. That's crazy how many of you are having problems with no resolution for it.
Virus scans - struggling
[ In Reply To ..]In short, no. They no longer have a contract with McAfee and legally no one with a MQ computer should have it any more.
Slow DQS - Lucy
[ In Reply To ..]I have an open ticket on this. It started when my account when to ASR. They are aware of it. I asked my ccm how are they going to compensate us for loss of lines due to this? No answer, but I think it shook her up. Keep calling in & keep the ticket open.
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