A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Sick of background noises - frustrated MT

Posted: Apr 15, 2014

Anyone ever just want to type a note in the QA box to the client regarding background noises of nurses etc running their mouth about anything, cell phones going off, ventilator going up and down, etc etc etc. I have a doctor right now, and a long report, that so far has 23 QA markers all because the nurses (? anyway females) in the background are so loud and the doctor is listening to them and trying to dictate, not to mention he needs to use a Kleenex and is a horrible ESL. Ok, that said I guess better get back to work on this mess. Oh BTW my note right now would read "Hey you nut, pay attention, dictate and tell those women to shut the heck up!!" Then I guess I could start looking for a job immediately!.

I type "terrible sound quality" in the QA box all the time - sm

[ In Reply To ..]
and I do not send it to QA if it has a lot of markers in it. It's not our fault and if no one can fill in the blanks it doesn't get sent to QA.

When I do that, I just get told that it's "fine at their - end", & "It must be my computer."

[ In Reply To ..]
How stupid do they think we are?

Pretty darned stupid, is what I think.

Background noises - outahere

[ In Reply To ..]
They don't care. It's not only that, but the personal phone calls the dictators engage in while they're supposed to be dictating and the consulting with other doctors or nurses about another patient. Doesn't anyone show them where the "pause" button is?

Background noise, etc. - WXYZ

[ In Reply To ..]
You are correct in saying that many of them don't care, they don't understand what it is like to be on the other end of that mess. However, don't think it's any easier for the QA staff - we have to try and fix the stuff that you return and can't hear it either. I don't work for MM but I'm QA staff somewhere else and struggle every day just like the rest of you, and I hated it just as much as you do when I was an MT.

background noise - mter

[ In Reply To ..]
A few years ago background noise got so bad at our hospital that all the transcriptionists started inserting stuff like this...in the report!

(nurses talking/laughing in background)

(gurney with squeaky wheels in background)

(phone ringing in background)

You name the problem, we put it in parentheses. They finally got the hint and put up notes at the dictating stations to quiet it down! We were in-house then and had a wee bit of pull.

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