A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Question about working holidays... - sm

Posted: May 28, 2012

If you run out of work for over 15 minutes, you're supposed to fill out a ticket & take the rest of the day off, without even checking to see if work comes in later? Won't they be mad that you didn't check back since it's a holiday? But then on the other hand, if they've made you clock out & take PTO instead, then I guess you couldn't check back even if you wanted to...? I don't really understand the point in making everyone work holidays when there's no work anyway & we could have actually gone out of town or something.

you are supposed to clock out for 15, then - punch back in and see if there is work

[ In Reply To ..]
Supposedly they need time to route to you. If after that 15 minutes and you punch back in there is no work, then you can take off with no pay or PTO.

Why aren't you switched to another region like myself? I would love to be done right now instead of typing on foreign accounts! This makes me so mad.

Thanks for the info. - OP nm

[ In Reply To ..]
x

clock out/in - mouse

[ In Reply To ..]
I have been told by more than 1 CCM over the years, that you MUST remain on the system for 15 minutes if NJA, then if still no work after 15 minutes, THEN you clock out and take PTO or whatever and you're free the rest of your shift. They have to document, and you have to prove, you've been on the system for that period of time and the system will show you were (as long as you're clocked in while waiting). I've never been told to do it the way you said, and again, this coming from several different CCM's. Just saying.....

same here - justmt2

[ In Reply To ..]
I was told the same thing as mouse,wait 15 minutes, if no work,then log out.

Why does it take 13 minutes for me to get - a job?

[ In Reply To ..]
I don't want to be paranoid or anything, but this happened to me 3 times at the start of my shift. I logged in and waited 13 minutes and then was routed a job, then worked, waited another 14 minutes (that one hurt), then another job, then waited 12 minutes for the next job. After that, the work just dribbles in and I feel like a greyhound chasing a rabbit and I can can never catch it, after awhile I just give up.

that is why I punch out for 15 - and check back

[ In Reply To ..]
You are only required to wait 15 minutes for work, not 12, then 14, then 12 again. They must pay you for all that time and they only pay for 15, so now what?

I do that also - sm

[ In Reply To ..]
I was also told to punch out, wait 15, fill out Q-care ticket, get NJA number, then check back for work. If there is work, at least you still get paid for that 15 minutes of time they force you to wait, and if there is none, you are done waiting for the day and dont have to play the wait 12, wait 14, wait 13, wait another 12 minute game.

clocking in/out - mouse

[ In Reply To ..]
wow..well with Mmodal it's the norm for no one to know what the other is doing. It's interesting we all have been told one way or another to do this. I am going to see if my CCM has something in writing about this. Personally, I'd like to know.

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