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QA note - RIMT

Posted: Nov 25, 2013

I just got a note from my quality coach (or whatever they are called) for a QA note that I left on a patient that I did. The quality of sound was poor to the point where I was pulling my hair out. All I said was poor cell phone reception, poor sound quality.

what did the QC say to you? - I leave those types of notes

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All the time.

QA note - RIMT

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It wasn't so much the QC, it was the hospital. They didn't like what was said and she told me to just put poor sound quality or some such.

we mustnt hurt - Doctor s feelings

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I worked for a clinic where they always referred to the doctor as Doctor wants this or Doctor wants that, in hushed tones like we were at a shrine or something. PS Why can't I put apostrophes in the subject or alias line here w/o getting a syntax error? TIA

Whatever happened to best dictation practices? - just saying

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I thought Mmodal was going to crack down on those docs who use their cellphone. Apparently not. Just add it to the list of broken promises.

I was flat out told to never put a QA - not to one of mine

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After I had left a professional note regarding I forget what now. But, I remember the hospital it went to and now they get a marker and can figure it out themselves, the heck with them, I was trying to help them. Not anymore!!

That's polite! I would love to tell them EXACTLY how I feel sm - Dead and dying

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about the quality of the sound files we have to listen to. I would love to punch these people in the face. They should have to listen to themselves and try to figure out 99.6 accurately what is being said.

QA note - RI MT

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I so wanted to write what I really felt but I didn't want to get fired. I'm close to retirement. But trust me, when I retire, the day I retire, every job I send, I will put a note on every dictation stating how I really feel and then laugh my butt off.

Right there with ya! Six months and counting..sm - Dead and dying

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Hope to retire and not get fired!

That is certainly very mature and professional. NOT - NM

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x

Thank you - Ms. Crabapple

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I bet you were the hall monitor in school

QA - note

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Yes! Very mature and professional just like the doctors.

QA note - RIMT

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What a hypocrite! I guess you're so perfect and can understand anything these docs say perfectly and it only takes 10 seconds for you to figure it out!. It used to be that hospitals 8 years ago or less, forbade anyone to dictate using a cell phone. Now, they don't care or are afraid to. I'm tired of sitting here at night sometimes crying in frustration because some idiot, rude person, is determined to eat, chew slurp, snort back snot in the back of their throat, or worse yet, hardly talk above a mumble and expect you to get what they're saying. What's good for the goose is good for the gander.

I once put poor dictation skills in QA note and - sm

[ In Reply To ..]
was told not to do that...oops :)

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