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MMODAL FLUENCY - roybrit


Posted: Dec 18, 2013

We use Fluence MModal equipment in out pathology department. Does anyone know the difference between "Dictate in Progress" and "dictate open?"

Not understanding your question. - nm

[ In Reply To ..]
xx

EXPLANATION OF MMODAL WORKFLOW - roybrit

[ In Reply To ..]
In checking our system to see available work, we can see various "workflow types," one is "DICTATE OPEN" another is "DICTATE IN PROGRESS." We aren't sure what the difference is. Other types are transcribe waiting, worlflow complete, transcribe in progress, and transcribe downloaded. Guess we'll have to call M Modal and ask them. THANKS.

Dictation in progress means someone is - actively dictating

[ In Reply To ..]
Some facilities have the option to leave a dictation open, this will hold the incomplete dictation (usually for a pre-set period of time), until the dictator finishes it and releases it into the system.
Actively dictating - roybrit
[ In Reply To ..]
Actually on our system, "dictate in progress" will release the job if left unattended for 2 hours, the preset time. Dictation "open" appears to be an anomaly and the MModal rep is working with it now because it does not release the case at the preset time. It seems to hang in limbo indefinitely. Thanks.


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